FACILITIES JANITORIAL MANAGER

Compass Group USA; Wilmington (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Job summary

Compass Group USA, via ESFM, is seeking a Facilities Manager to assist with overall facility operations and deliver high-quality services to clients. You will oversee the facility team, vendor relationships, office services, and safety programs while ensuring compliance with policies and procedures.

The role requires strong leadership, budgeting, and communication skills, with prior management experience in facilities or related services.

Qualifications

• High School diploma or GED required; Bachelor's degree or equivalent work experience preferred.
• Minimum 3 years management experience within facilities services or related field preferred.
• Ability to meet deadlines and make decisions in stressful situations.
• Strong customer service and communication skills, both written and verbal.
• Experience with outside vendors, AP/AR, and budget management preferred.
• Proficiency with Internet and Microsoft Office programs including Word, Excel, PowerPoint, and Outlook.

Responsibilities

• Manage hiring process and professional development for the Facility team.
• Organize daily activities, events, project/move management, policies and procedures; manage vendor contracts and onboarding.
• Coordinate with outside vendors and monitor performance/quality; research new vendors.
• Ensure facility safety and security; administer emergency plans; act as after-hours contact for property management; train on emergency procedures.
• Manage financial reporting, attendance, payroll, inventory, service reports and achievements.

Skills

Deadline management

Customer service

Talent identification

Vendor management

Office software proficiency

Education

High School diploma or GED

Bachelor’s degree or equivalent

Tools

MS Word

MS Excel

MS PowerPoint

MS Outlook

Job description

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Position Title: FACILITIES JANITORIAL MANAGER

Other Forms of Compensation: none

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).

ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services.

This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, [e-mail].

Job Summary

Working as the Facilities Manager, you are responsible for assisting with the overall management and operations of the facility ensuring that services offered to the customers is of superior quality.

Key Responsibilities:

• Management duties including the hiring process of the team, professional development within the team, communication with staff members, performance reviews, and personal responsibility for the Facility team
• Office Services including organizing and managing daily activities and events, project and move management, development of office standards and policies and procedures, management of vendor contracts, new hire orientation assistance, communication of events or service announcements, monthly newsletter, and maintenance of intranet pages
• Vendor management including vendor relations, coordination with outside vendors, performance and quality level monitoring, and researching new vendors
• Safety and Security including ensuring safety and security for the facility, emergency response plans, compliance with all local regulatory requirements, function as the after-hours contact for property management, and training of office emergency procedures
• Purchasing and Reporting including managing and tracking all financial reports, attendance, payroll, maintain inventory, service reports and accomplishments

Qualifications

• High School diploma or GED required; Bachelor’s Degree or equivalent work experience preferred
• Minimum of 3 years management experience with increasing levels of responsibility within facilities services or other service related field preferred
• Ability to meet deadlines and make sound decisions in stressful situations
• Strong customer service skills required with the ability to communicate effectively in verbal and written form
• Ability to identify strong talent that compliments and contributes to the client’s environment
• Experience in working with outside vendors, accounts payable/receivable, and budget management preferred
• Proficiency using the Internet and Microsoft Office programs including MS Word, MS Excel, MS PowerPoint, MS Outlook

Associates at ESFM are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Eurest Services maintains a drug-free workplace.

ESFM

Brandy Wilson

Nearest Major Market: Wilmington
Job Segment: Payroll, Accounts Payable, Accounts Receivable, Finance