Facilities & IT Support Specialist - Travel‑Heavy Role

Green Mountain Electric Supply; Chicopee (MA); On-site; USD 33,062 - 38,572; Full time

Benefits offered by this job

Career growth

Competitive salary & benefits

Motivated team environment

Recreational area

Job summary

Green Mountain Electric Supply is seeking an IT & Facilities technician to provide electrical, building and technology support across a growing organization in the Northeast. The role requires travel to multiple locations and involves maintaining equipment, managing work orders, liaising with vendors, and training staff on hardware and software.

The position emphasizes preventive maintenance, safety, and collaboration with contractors to keep systems running efficiently.

Qualifications

• Travel is a must – most of the time.
• Detail oriented.
• Self-motivated.
• Excellent communicator.
• Strong troubleshooting skills.

Responsibilities

• Provide electrical, building and technology support to a rapidly growing company.
• Ensure assigned equipment is in proper working order and available for use.
• Receive, manage, and process work order requests; resolve problems quickly.
• Act as liaison between employees and outside contractors for specialized problems.
• Draft and implement preventive maintenance schedules for buildings and equipment.
• Maintain safety standards throughout the facility.
• Maintain inventory of supplies and reorders as needed.
• Read manuals and diagnose problems to provide technical assistance.
• Set up equipment for employee use and ensure proper installation of cables, OS, or software.
• Train users in hardware or software usage.
• Refer major hardware or software problems to vendors or technicians for service.
• Install and perform minor repairs to hardware, software, or peripherals.
• Prepare evaluations of software or hardware and propose improvements.
• Confer with staff to establish requirements for new systems or modifications.
• Inspect equipment and read order sheets to prepare for delivery.

Skills

Travel readiness

Detail oriented

Self-motivated

Excellent communicator

Quick learner

Troubleshooting

Job description

Green Mountain Electric Supply is seeking an IT & Facilities technician to provide electrical, building and technology support across a growing organization in the Northeast. The role requires travel to multiple locations and involves maintaining equipment, managing work orders, liaising with vendors, and training staff on hardware and software.

The position emphasizes preventive maintenance, safety, and collaboration with contractors to keep systems running efficiently.