Facilities (Dock) Assistant - Boston Harbor City Cruises

American Queen Voyages; Boston (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking Facilities Assistants to join their dynamic team in Boston. This role involves maintaining the cleanliness and organization of the dock and pier, overseeing the distribution of food and beverage products, and assisting with various tasks as needed. The ideal candidate will be adaptable, possess strong customer service skills, and be able to work in various weather conditions. This is an exciting opportunity to be part of a company that values communication, creativity, and teamwork, providing memorable experiences to guests on land and water.

Qualifications

• High school diploma or equivalent preferred, strong customer service and organization skills.
• Able to lift at least 50lbs and work outdoors in all temperatures.

Responsibilities

• Maintain cleanliness and organization of the dock and pier.
• Organize deliveries and assist vessels with trash removal and general labor.

Skills

Customer Service Skills

Organization Skills

Interpersonal Skills

Basic Math Skills

Ability to Lift 50lbs

Basic Food Preparation

Attention to Detail

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Job description

Boston Harbor City Cruises is seeking Facilities Assistants for our operation in Boston, MA.

Salary Range: $15/hr.

About You:

This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

About the Opportunity:

Facilities assistants are to maintain the overall appearance of the dock and pier. Responsible for overseeing day-to-day receiving and distribution of F&B products throughout the fleet. They may also be called upon to assist in other various tasks by management.

Essential Duties & Responsibilities:

• Organize all products that come in through deliveries so that everything is easily assessable to staff members.
• Taking daily inventory of all alcohol products.
• Maintaining overall cleanliness and organization of warehouse facility.
• Receiving and processing orders from all vessels.
• Deliver products to vessels and make sure the correct product has been delivered to galley bartenders.
• Maintain overall cleanliness of the pier including the following:
  • Sweeping the pier.
  • Ensuring Landing bathrooms are clean and stocked with paper towels, toilet paper, and soap.
  • Help vessels with trash removal.
  • Ensuring that there is no trash on the ground in the dumpster area.
• Help vessels tie up to the dock, catching lines.
• Help with general labor on the pier assisting management with any tasks.
• Additional job duties as assigned.

Requirements & Qualifications:

• High school diploma or equivalent preferred.
• Able to prepare basic food items.
• Basic knowledge of food allergens is preferred.
• Basic math and calculation skills.
• Will work for extended periods without sitting.
• Able to work outdoors in all temperature environments.
• Able to lift at least 50lbs.
• Strong customer service, organization, and interpersonal skills.
• Maintain a high level of organization, detail-oriented and meet deadlines.
• Handle multiple tasks/projects at one time.
• Establish and maintain effective working relationships as required by job responsibility.
• Listen effectively, assess the situation, determine relevant issues, & suggest solutions.
• Have a working knowledge of computer skills, including but not limited to proficiency with Microsoft Office Suites.
• Must be able to effectively understand and convey written and verbal information to coworkers and guests.
• Maintain uniform and personal grooming in compliance with appearance standards.
• Will be required to be available for work nights, weekends, and on all major holidays.

About Us:

City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences’ mission, vision, values, and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law.

Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations.