Facilities Director: Lead FM Programs & Growth

Aramark Corporation; Burlington, Northern (MA, KY); Hybrid; USD 105,000 - 115,000; Full time

Job summary

Aramark Corporation is seeking a Facilities Director to lead service delivery on FM contracts. You will guide teams to meet financial and operational commitments, drive continuous improvement, and grow the client relationship.

In this role, you will oversee supplier performance, manage personnel development, and maintain high standards of customer focus, safety and compliance across operations.

Qualifications

• Proven background in FM, Maintenance and Project Management Services.
• Consistent track record in budget and cost control.
• 5+ years' experience in a managerial role.
• A formal 3rd level qualification (technical) or equivalent relevant experience in a technical or building services role.
• Proven leadership skills.
• Ability to plan and prioritize.
• Excellent customer services skills.
• Good communication skills.
• Strong influencing skills.
• Track record of people management and development.

Responsibilities

• Providing leadership, management and development of assigned contracts ensuring financial and operational commitments are met and exceeded.
• Support the continuous review of supplier services to ensure standard methodology and value for money is achieved.
• Management of employees; this will include their personal development, performance management and development including succession planning.
• Ensuring customer focus within all operational activities and ensuring effective relationships are maintained with key client contacts.
• Identifying and taking appropriate action on potential opportunities to deliver additional services and growing current offers.
• Quality, Environmental & Health and Safety Compliance of operations under your control.
• Adherence to company policies, procedures, and people management processes.
• Delivering continuous improvement by employing standard methodology and innovation to advance and build long lasting partnering relationships with our customers.
• Development and delivery of strategic reporting component in support of client relationship management including identification of trends and actioning accordingly.

Skills

Leadership

Budget management

Project management

Communication

Customer service

Strategic planning

People management

Education

Technical degree or equivalent

Job description

Aramark Corporation is seeking a Facilities Director to lead service delivery on FM contracts. You will guide teams to meet financial and operational commitments, drive continuous improvement, and grow the client relationship.

In this role, you will oversee supplier performance, manage personnel development, and maintain high standards of customer focus, safety and compliance across operations.