Facilities Director

Phoenix Senior Living; Tennessee; On-site; USD 65,000 - 95,000; Full time

Job summary

The Neighborhood at Decatur, part of Phoenix Senior Living, is seeking a Facilities Director to oversee maintenance, housekeeping, laundry, and security across the community. You will report to the Executive Director and lead a team to ensure safe, compliant, and comfortable living environments for residents.

You will manage maintenance schedules, monitor budgets, coordinate with contractors, and train staff on safety protocols, emergency response, and utility shut-offs.

Qualifications

• High School Diploma or GED required.
• Two years supervisory/management experience.
• Three years facilities experience with HVAC, plumbing, electrical, mechanical, and code compliance.

Responsibilities

• Lead facilities management including maintenance, housekeeping, laundry, and security.
• Coordinate with executives and external vendors for repairs.
• Monitor maintenance logs and respond promptly to requests.
• Oversee HVAC, fire protection systems, and code compliance.
• Manage department staffing, timekeeping, payroll, and training.
• Prepare monthly budget and track expenses.

Skills

Infection control

Fire & life safety regs

Multi-tasking

Assisted living philosophy

Weekend/evening availability

Staff supervision

Communication skills

Customer service oriented

Education

High School Diploma / GED

Driver's License

State Certification may be required

Job description

Description

The Neighborhood at Decatur is seeking a Facilities Director to join their team!

The Facilities Director reports to the Executive Director

Responsibilities

Maintenance

Plans, organizes, develops and leads the overall facilities management operations which may include maintenance, housekeeping, laundry and security in accordance with federal, state, local laws and Phoenix standards, guidelines and regulation

• Oversees minor repairs such as replacement of faucet washers and spindles, faulty window latches, broken tank toilet handles, unplugging clogged toilets and drains, changing light bulbs, tightening loose hinges or door mechanisms, diagnostic & repair of stand-alone saflok door lock units i.e. batteries replacement and general maintenance
• Responds to all building emergencies and directs others based on situation
• Acts as the liaison with respect to the Executive Director and external vendors
• Monitors and evaluates Maintenance Log request ensuring request are responded to in a timely manner
• Monitors and periodically inspects the building façade for damages and needed repairs
• Effective coordinate the efforts of consultants, contractors and Phoenix resources to complete large scale projects
• Oversees touch up paint jobs, furniture refinishing, furniture moving, transportation of extraneous materials for elimination to proper sites
• Oversees and monitors the HVAC system to ensure proper air quality and comfortable temperatures are felt throughout the community
• Oversees the tests, scheduled inspections and maintains proper documentation on the fire protection system
• Reviews monthly financial statements and implements plans of action around deficiencies
• Process and submit monthly expenses and budget data timely per Phoenix policies and internal business controls
• Supports the Regional Director of Facilities by providing technical training to other communities as requested Trains associates on the following o Location and operation of all utility shut-offs o Emergency response protocols o Safe chemical handling and usage o Housekeeping procedures if housekeeping operations are within leadership scope o Laundry procedures if laundry operations are within leadership scope o Security procedures if security operations are within leadership scope
• Overall Management of the department, including but not limited to: recruiting, hiring, training, coaching and disciplining
• Daily review of timekeeping practices and payroll reports to ensure all hours worked are recorded and appropriately paid Attends regular meetings; Stand up, Cross over, Department Director meetings, Town Hall, Quality Improvement and other as directed by the Executive Director

Requirements

EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATION

Maintenance

• Education: High School Diploma/ GED required
• Two (2) years supervisory and management experience including hiring staff, coaching, performance management daily operations supervision, discipline and counseling
• Three (3) years facilities experience demonstrating extensive knowledge of systems such as HVAC, plumbing, electrical, mechanical and code compliance
• Valid Driver's License (if Applicable)
• Certification may be required per state
• Experience preferred in maintaining water heat source pumps

SKILLS AND ABILITIES

Maintenance

• Understanding of infection control procedures
• Possess extensive knowledge of all fire & life safety regulations and OSHA regulations
• Demonstrate the ability to Multi task and Manage Stress
• Understands and embraces the assisted living philosophy
• Ability to work weekends, evenings and flexible hours, available for our customers at peak service delivery days and times
• Ability to delegate assignments to the appropriate individuals based on their skills, roles and interests
• Possess written and verbal skills for effective communication and the ability to facilitate small group presentations
• Demonstrating tact and a helpful attitude are necessary pre-requisites for a customer service oriented environment