Facilities Crew Member

Descanso Gardens Foundation; La Cañada Flintridge (CA); On-site; USD 26,000 - 29,000; Full time

Job summary

Descanso Gardens Foundation is seeking a Full-Time Facilities Crew Member responsible for the proper setup and strike of all events held at the Gardens, and for the care and maintenance of Special Events equipment. The role supports client facilities needs and protects garden assets while maintaining security during events.

This is a Full-Time, non-exempt hourly position with hours 6:30 am - 11:30 pm, Monday through Sunday, including holidays.

Qualifications

• Ability to work with minimal supervision.
• Provide excellent customer service to guests and staff.
• Strong verbal communication skills.
• Willingness to work as part of a team.
• Basic computer proficiency for routine tasks.
• Ability to lift up to 50 pounds and handle physical work.
• Knowledge of safety procedures and regulations.

Responsibilities

• Completes tasks coordinated by the Facilities Crew Coordinator.
• Ensures proper opening and closing procedures for the Gardens.
• Supports events for rental and internal clients, including pre-event setups and post-event breakdowns.
• Directs visitors and vendors to event locations and manages access during events.
• Reports issues to the Coordinator and documents any damage to assets.
• Performs custodial duties and assists with cleaning of public spaces.
• Keeps facilities inventory up-to-date and submits work orders for repairs.
• Assists with emergencies and adheres to safety trainings.

Skills

Team player

Customer service

Verbal communication

Attention to detail

Basic computer skills

Safety awareness

Problem solving

Lifting up to 50 lbs

Tools

A/V equipment

Projectors

Sound systems

Custodial equipment

Ladders

Power washer

Two-way radios

Job description

Department: Facilities

Reports to: Lead Facilities Crew Member

Status: Full-Time, Non-Exempt

Descanso Gardens seeks a Full-Time Facilities Crew Member responsible for the proper set-up and strike of all events and activities that take place at the Gardens and the care and maintenance of Special Events equipment. In addition, the Facilities Crew Member ensures that the client's facilities needs are met; ensures protection of Descanso Gardens' assets; and ensures that security is maintained before, during and after an event. Custodial duties are a significant component of this position and includes waste disposal for the facilities and assisting with the cleaning and maintenance of public spaces for the Gardens.

This is a Full-Time, non-exempt hourly position. The Schedule will be between Monday-Sunday and between the hours of 6:30 am - 11:30 pm including any holidays and is set according to the needs of the department and the Gardens. Additional hours and availability will be determined on an as-needed basis.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include but are not limited to:

• Completes tasks coordinated by the Facilities Crew Coordinator.
• Ensures correct and consistent opening and closing procedures for the Gardens.
• Helps support events, whether for rental clients or internal clients, including but not limited to:
  • Ensuring that all event setups are completed prior to an event in a timely manner.
  • Dismantling all events setups for rentals and other events once client has finished with the room or area.
  • Ensuring that while an event is in progress, all other duties continue, including but not limited to: trash pick-up and removal, maintenance issues, monitoring sound levels, and other client or department requests.
  • Directing visitors, guests, and vendors to the correct event location at the beginning of the event and out of the Gardens at the conclusion of the event.
  • Limits access to the Gardens only to those directly involved with ongoing event(s).
  • Promptly reports and documents issues or problems that arise during the event, including damage, if any, to Garden assets to the Facilities Crew Coordinator, and/or appropriate personnel.

• Makes necessary repairs to facilities inventory as needed and submits work orders for larger repairs or replacement items to the Facilities Crew Coordinator or the maintenance department. Inventoryincludes but is not limited to chairs, tables, white boards, projectors, power cords and trash cans.
• Maintains a trash-free environment throughout the Gardens and organizes set up of Courtyard tables, umbrellas, and chairs, including regular spot cleaning of stains on concrete and periodic power washing.
• Assists Visitor Services with guest-related matters as requested.
• In cases of emergencies, takes appropriate actions to address the situation, alerts the appropriate employee/supervisor, and documents the incident for later review.
• Observes and follows all safety regulations and attends safety meetings and trainings.
• Keeps up-to-date regarding all events taking place in the Gardens and checks in with the Facilities Crew Coordinator daily.
• Responds to and assists with train derailments.
• Performs custodial duties as assigned (includes cleaning restrooms and meeting rooms and occasionally removes expired wildlife)
• Other duties as assigned.

EQUIPMENT USED and PHYSICAL DEMANDS:

This position requires the use of an electric cart, working knowledge of a wide range of A/V and electronic equipment, including speakers, microphones, sound systems, projectors, monitors and computer-based presentations; two-way radios; custodial equipment, including vacuums, plunger, duster, light bulb changer, ladder and power washer; and cleaning and maintenance products. This position is a physically oriented and demanding position.

• The position requires the ability to walk and move equipment to various locations within the Gardens, which may not be accessible via motor vehicle.
• Must be able to lift up to 50 pounds.
• The position primarily works outdoors and may be subject to inclement weather including cold, rain, heat, and nighttime conditions.

QUALIFICATIONS AND REQUIREMENTS:

• Ability to work with minimal supervision.
• Ability to work as a team player.
• Basic Computer Proficiency: Ability to use a computer for routine job-related tasks, including email, internet navigation, data entry, and basic Microsoft Office or similar software.
• Provide excellent customer service to guests and staff.
• Displays a pleasant, respectful, and positive attitude at all times.
• Strong verbal communication skills required.
• Must display strong attention to detail and take pride in a job well done.
• Must have a valid California Class C Driver License, Commercial Driver License is a plus.
• Understanding of basic maintenance, including rudimentary plumbing and electrical.
• Ability to assess situations quickly, make sound decisions, and exercise good judgment in every day or emergency situations.

COMPENSATION:

$19.25 per hour

Descanso Gardens Foundation acknowledges that equal opportunity for all people is afundamental human value. Each employee and applicant will be considered based on individual ability and merit, without regard to race, color, religion, age, sex, sexual orientation, gender identity, medical condition, genetic information, protected military status, physical disability, mental disability, medical condition, genetic information, protected military or veteran status, or any other characteristics. This job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Work Location: In person