Facilities Coordinator, Soft Services

Airbus; Mobile, Northern (AL, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Parental leave

ESOP

Job summary

Airbus Americas, Inc. is seeking a Facilities Coordinator, Soft Services to join the Facilities Department in Mobile, AL.

You will manage third-party providers for site services and coordinate subcontracted maintenance activities for janitorial, catering, pest control, and tenant improvement projects. The role emphasizes coordinating with internal and external partners, ensuring timely, cost-effective service delivery, and maintaining high customer satisfaction.

Qualifications

• 3+ years subcontractor management experience required.
• 3+ years managing and reporting subcontractor activities in a production environment.
• Knowledge of current industry trends, best practices and technology.
• Coordinating work flow initiatives for soft service providers in janitorial, food service, landscaping, pest control and tenant improvement.
• Analytical and quantitative skills with proven ability to develop strategic solutions.
• Customer service and invoice processing is critical.
• Authorized to work in the US without current, or future, need of visa sponsorship

Responsibilities

• Manage services and projects such as cleaning, catering, people transportation in cooperation with internal and external partners.
• Ensure customer satisfaction and needs are met by using available resources in the most efficient and effective way.
• Manage and improve services and suppliers to ensure delivery on time, quality and cost.
• Review, approve and process invoicing for related activities
• Development and tracking of corrective action plans regarding service delivery
• Coordinate the upkeep of interior space
• Other duties as directed by facility manager

Skills

Subcontractor management

Vendor coordination

Customer service

Education

High School Diploma or GED

IFMA or BOMA certification (plus)

Tools

G-Suite

Job description

Job Description

Airbus Commercial Aircraft is looking for a Facilities Coordinator, Soft Services to join our Facilities Department based in Mobile, AL. In this role, you’ll be responsible for managing third party service providers for site services (soft). Ensure coordination and reporting of facilities subcontracted maintenance contract(s) activities and such for soft service providers such as janitorial, food service, pest control, tenant improvement buildouts, etc.

Your Working Environment

On 'Airbus Way' you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus' strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond.

How We Care for You

• Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan ("ESOP")
• Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program.
• Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages.
• Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.

Your Challenges

Primary Responsibilities

• Manage services and projects such as cleaning, catering, people transportation in cooperation with internal and external partners.
• Ensure customer satisfaction and needs are met by using available resources in the most efficient and effective way.
• Manage and improve services and suppliers to ensure delivery on time, quality and cost.

Additional Responsibilities

• Manages vendors on a daily basis; identifies training and tracks performance to KPI’s, effectively communicates with stakeholders in timely manner
• Coordinate and Facilitate Monthly and Quarterly business reviews within contract guidelines with proper points of contact.
• Cooperate and coordinate all activities with entire FM team
• Review, approve and process invoicing for related activities
• Development and tracking of corrective action plans regarding service delivery
• Coordinate the upkeep of interior space
• Other duties as directed by facility manager

Your Boarding Pass

Required

• High School Diploma or GED required 3+ years subcontractor management experience required.
• 3+years managing and reporting subcontractor activities in a production environment.
• Knowledge of current industry trends, best practices and technology.
• Coordinating work flow initiatives for soft service providers in the areas of janitorial, food service, landscaping, pest control and tenant improvement.
• Analytical and quantitative skills with proven ability to develop strategic solutions
• Customer service and invoice processing is critical
• Authorized to work in the US without current, or future, need of visa sponsorship

Preferred

• Bachelor in Business Administration IFMA or BOMA certification is a plus.
• Prior experience working in a facility management production environment a plus
• Knowledge/ experience of project management practices a plus
• Ability to read floor plans a plus
• Experience working with G-Suite is a plus.

Physical Requirements

• Vision: Adequate to enter and read on computer screens.
• Hearing: Able to hear alarms, etc.
• Speaking: Ability to speak to high level management and give presentations (5%).
• Carrying: Able to occasionally carry up to 25lbs.
• Lifting: Able to occasionally lift up to 25lbs.
• Pushing/Pulling: Able to push/pull items up to 20lbs.
• Sitting: Able to sit for extended periods of time (40% - 50%).
• Squatting/Kneeling: Able to occasionally squat or kneel (10% - 20% of the time).
• Standing: Able to stand for extended periods of time (50%).
• Travel: Able to travel sometimes (10% - 20%).
• Walking: Able to walk through the site (50%).

Ability to work in the US without current, or future, need of visa sponsorship/work authorization is required for this position.

A full job description will be provided to candidates who progress to the interview stage or any candidate upon request.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company: Airbus Americas, Inc.

Employment Type: US - Direct Hire Experience Level: Professional Remote Type: On-site Job Family: Facility Management and Real Estate

Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training.

Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status.

As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered.

Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice.

Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [e-mail].

Airbus pioneers sustainable aerospace for a safe and united world. The Company constantly innovates to provide efficient and technologically-advanced solutions in aerospace, defence, and connected services. In commercial aircraft, Airbus offers modern and fuel-efficient airliners and associated services. Airbus is also a European leader in defence and security and one of the world's leading space businesses. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions and services worldwide.

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