Facilities Coordinator

JLL; Washington; On-site; USD 55,000 - 72,000; Full time

Benefits offered by this job

401(k) plan with matching

Medical, Dental & Vision

Paid parental leave

PTO and holidays

Daily Pay

Job summary

JLL is seeking a Facilities Coordinator in Washington, DC to support daily site operations, manage work orders, and coordinate vendors and events. You will ensure a clean, safe, and efficient office environment and act as the main point of contact for onsite services.

The role emphasizes customer service, teamwork, and proactive problem-solving to meet KPIs and client expectations. On-site work schedule is Monday–Friday, with potential overtime.

Qualifications

• Experience in facilities, property management, hospitality, or related service fields.
• Strong focus on delivering high-quality service to clients.
• Excellent communication and ability to multi-task in a fast-paced environment.
• Willingness to lift up to 25 lbs and handle site operations.

Responsibilities

• Perform daily site walkthroughs to ensure a clean, safe, and fully operational office.
• Respond to work orders, manage repairs and maintenance, and track KPI compliance.
• Serve as primary contact for site amenities, reception, mail, and visitor coordination.
• Coordinate on-site events, meetings, and office moves or reconfigurations.
• Guide vendors and facilities staff to ensure smooth execution with minimal disruption.
• Maintain accurate site records and safety protocols.

Skills

Facilities experience

Customer service

Communication

Multi-tasking

Team collaboration

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Facilities Coordinator – JLL

What this job involves:

As a Facilities Coordinator at JLL, you will play a critical role in supporting a collaborative, high-performance work environment. In this role, you will act as the primary point of contact for daily site operations, ensuring our client’s office environment is clean, organized, safe, and running seamlessly. By managing work orders, coordinating vendors, and delivering exceptional service that meets or exceeds Key Performance Indicators (KPIs), you will directly contribute to JLL’s business success and foster outstanding client relationships.

What your day-to-day will look like:

• Conduct daily walkthroughs and site inspections to ensure a clean, organized, safe, and fully operational office environment.
• Respond promptly to work orders, managing and tracking repairs, maintenance, and minor works to completion while maintaining KPI compliance.
• Act as the primary point of contact for site amenities and office operations, supporting reception, mail services, equipment maintenance, and visitor coordination.
• Coordinate and support on-site events, meetings, conference facilities, and office moves or reconfigurations.
• Provide direction, information, and support to vendors, facilities staff, and service providers to ensure seamless execution of work with minimal disruption.
• Update and maintain accurate site records, emergency response plans, and safety protocols to ensure compliance and readiness.

Required Qualifications:

• Prior experience in facilities, property management, hospitality, or a related service-oriented field.
• Strong customer service experience with a focus on delivering high-quality service and meeting client expectations.
• Excellent communication skills with the ability to effectively multi-task in a fast-paced environment.
• Ability to lift up to 25 lbs to support office setups, moves, and daily operations.
• Proactive problem-solving skills with a strong dedication to teamwork, cooperation, and personal success.

Preferred Qualifications:

• Experience with vendor management or coordinating specialized services.
• Hands-on experience coordinating events and setting up meeting/conference facilities.
• Knowledge of local occupational health and safety (EHS) requirements and guidelines.
• Understanding of basic technical aspects of commercial properties, such as HVAC, chiller systems, fire protection, and mechanical/electrical systems.
• Familiarity with maintaining site documentation, records, and assisting with vendor procurement.

Location:

Washington, DC (25 Massachusetts Ave NW, Washington, DC 20001)

Work Shift:

Monday - Friday, 8:00 AM - 5:00 PM (with overtime opportunities)

Salary/ Comp:

$54,800.00 - $72,160.00

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

54,800.00 – 72,120.00 USD per year

Location:

On-site –Washington, DC

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

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