Facilities Cleaning & Customer Care Specialist

SBM Management Services, LP; Kansas City (MO); On-site; USD 33,000 - 35,000; Full time

Benefits offered by this job

Benefits

Job summary

SBM Management Services, LP is seeking a Customer Service Representative to ensure cleanliness and sanitation of assigned areas while supporting a safe work environment. The role emphasizes teamwork, following protocols, and communicating professionally with leads, supervisors, and customers.

Typical shift is Mon-Fri, 6am-2:30pm or 7:30am-4pm, paying $16-$17 per hour. No formal education required; 3–6 months training or experience preferred.

Qualifications

• No specific education requirement; 3–6 months training or experience preferred; or equivalent combination of education and experience.
• Ability to read and follow instructions, procedures, and safety protocols.
• Clear communication and teamwork abilities.

Responsibilities

• Perform janitorial duties.
• Operate motorized cleaning equipment.
• Maintain daily upkeep of assigned area.
• Report incidents and hazardous conditions to supervisor.
• Follow all protocols, company procedures, policies, and rules.
• Talk with lead, supervisor, co-workers, managers, and customers professionally.
• Support shift lead in completing punch-list items.

Skills

Bilingual a plus

Strong verbal and written comms

Cleaning methods & equipment

Job description

SBM Management Services, LP is seeking a Customer Service Representative to ensure cleanliness and sanitation of assigned areas while supporting a safe work environment. The role emphasizes teamwork, following protocols, and communicating professionally with leads, supervisors, and customers.

Typical shift is Mon-Fri, 6am-2:30pm or 7:30am-4pm, paying $16-$17 per hour. No formal education required; 3–6 months training or experience preferred.