Facilities Building Manager — AI-Driven Ops (Austin Campus)

Apple, Inc.; Austin (TX); On-site; USD 65,000 - 110,000; Full time

Job summary

Apple Inc. is seeking a Facilities Building Manager to oversee the efficient operations of its Austin campuses, coordinating building services, occupant experience, and site safety while partnering with space planning, project management, and real estate teams.

You will lead audits, manage relocations and renovations, and drive process improvements with a strong service mindset and the ability to apply AI to operations.

Qualifications

• 3+ years of facilities management and customer service experience.
• Strong communication skills across all levels of the organization.
• Experience planning, coordinating, and executing multiple client needs.
• Experience overseeing building operations across multiple sites.
• Familiarity with tools such as IWMS, service request management, MS Office, and reporting tools.
• Proficiency with AI tools and applying them to daily work.

Responsibilities

• Oversee policies, procedures, and programs to ensure well-managed buildings and facilities.
• Serve as primary liaison between property management and facilities teams across leased buildings.
• Support building audits and inspections to maintain compliance, safety, and workplace quality.
• Manage the work environment, including office furniture and layout across sites.
• Coordinate major relocations, reconfigurations, and construction projects.
• Collaborate with Space Planning, Shipping/Receiving/Mail, Conference and Event Production, Reception, Operations, Real Estate, and other teams.
• Communicate building events, closures, and impacts to occupants.
• Advocate for customer needs to continuously improve the experience.
• Address questions and suggestions promptly.
• Identify AI-enabled improvements to streamline operations.
• Incorporate AI tools into daily work and pilot new approaches.

Skills

Strong communication

AI tools

Customer service mindset

Project coordination

Education

Bachelor’s Degree in facility management

Tools

IWMS

Service request management

MS Office

Numbers

Keynote

Pages

Composer

PlanGrid

Tableau

Box

Job description

Apple Inc. is seeking a Facilities Building Manager to oversee the efficient operations of its Austin campuses, coordinating building services, occupant experience, and site safety while partnering with space planning, project management, and real estate teams.

You will lead audits, manage relocations and renovations, and drive process improvements with a strong service mindset and the ability to apply AI to operations.