Facilities Associate

SPS North America; Phoenix (AZ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

Paid Time Off

Bonuses

Benefit Offerings

Job summary

SPS North America is seeking a savvy, service-oriented Temporary Facilities Associate to support day-to-day workplace, facilities, and administrative operations in Phoenix, AZ.

The role serves as a key point of contact for employees, visitors, vendors, and property management, ensuring the office environment is organized, functional, professional, and well maintained. The ideal candidate is proactive, detail-oriented, and capable of juggling multiple priorities in a fast-paced corporate setting.

Qualifications

• 2+ years of experience in facilities, office administration, workplace services, hospitality, or a related field.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Professional, polished, and customer-service-oriented demeanor.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Manage office supplies, kitchen/breakroom inventory, and operational materials through proactive monitoring, ordering, receiving, and organized storage.
• Maintain clean, organized, and professional lobbies, conference rooms, kitchens, breakrooms, and common areas.
• Coordinate janitorial and cleaning services and follow up on service needs.
• Conduct routine workplace inspections and identify maintenance or service issues.
• Serve as the primary tenant-side contact for property management on routine facility matters.
• Submit, monitor, and follow up on work orders involving HVAC, electrical, plumbing, repairs, and other building systems.
• Escalate emergency facility issues appropriately and ensure timely communication to management.
• Serve as the first point of contact for visitors, employees, and guests.
• Maintain a professional and welcoming reception area.
• Coordinate visitor flow, access, and general assistance.
• Support office events, meetings, and special activities, including food ordering, delivery, and setup.

Skills

Facilities coordination

Office administration

Customer service

Organizational skills

Communication skills

Multi-tasking

Tools

Microsoft Office

Job description

SPS is seeking a savvy, service-oriented Temporary Facilities Associate to support day-to-day workplace, facilities, and administrative operations. This role serves as a key point of contact for employees, visitors, vendors, property management, and internal support teams, ensuring the office environment is organized, functional, professional, and well maintained.

The ideal candidate is highly organized, proactive, detail-oriented, and comfortable managing multiple priorities in a fast-paced corporate environment.

Key Responsibilities

Facilities & Office Operations

• Manage office supplies, kitchen/breakroom inventory, and operational materials through proactive monitoring, ordering, receiving, and organized storage.
• Maintain clean, organized, and professional lobbies, conference rooms, kitchens, breakrooms, and common areas.
• Coordinate janitorial and cleaning services and follow up on service needs.
• Conduct routine workplace inspections and identify maintenance or service issues.
• Serve as the primary tenant-side contact for property management on routine and urgent facility matters.
• Submit, monitor, and follow up on work orders involving HVAC, electrical, plumbing, repairs, and other building systems.
• Escalate emergency facility issues appropriately and ensure timely communication to management.

Reception & Visitor Services

• Serve as the first point of contact for visitors, employees, and guests.
• Maintain a professional and welcoming reception area.
• Coordinate visitor flow, access, and general assistance.
• Support office events, meetings, and special activities, including food ordering, delivery, and setup.

Mail, Shipping & Receiving

• Receive, sort, track, and distribute incoming mail, courier packages, and overnight deliveries.
• Coordinate outgoing shipments and courier services.
• Maintain secure package staging and appropriate chain-of-custody documentation when required.
• Ensure timely delivery of packages and accurate tracking of shipments.

Employee & Workplace Support

• Support employee onboarding and offboarding logistics, including badge coordination, workstation or office assignments, equipment collection, and access-related needs.
• Partner with IT and other internal support teams to assist employees with workplace and equipment needs.
• Maintain accurate records related to office assets, supplies, badges, parking, and workplace services.

Parking Administration

• Manage employee and visitor parking administration, including:
  • Parking assignment and issuance
  • Permit tracking and retrieval
  • Parking disputes and questions
  • Coordination with property management and parking operators
• Maintain accurate parking records and ensure compliance with site procedures.

Qualifications

• 2+ years of experience in facilities, office administration, workplace services, hospitality, or a related field preferred.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Professional, polished, and customer-service-oriented demeanor.
• Ability to manage multiple priorities and respond effectively to changing needs.
• Strong attention to detail and follow-through.
• Comfortable working with employees, executives, visitors, vendors, and property management.
• Proficiency with Microsoft Office and standard workplace technology.
• Ability to work independently while collaborating effectively with internal and external partners.

Facilities Coordination | Workplace Services | Office Administration | Reception & Visitor Services | Mail & Shipping | Inventory Management | Vendor Coordination | Property Management | Work Order Management | Employee Onboarding/Offboarding | Parking Administration | Customer Service | Event Support

Success in This Role

Success as a Facilities Associate means ensuring the workplace operates smoothly, efficiently, and professionally every day—with issues identified early, requests followed through to completion, and employees, clients, and visitors receiving a high level of service.

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

WHAT WE OFFER

• Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
• Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
• We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
• Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.
• Bonuses: Are available for employee and client referrals for current employees.
• Benefit Offerings:Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts.
  • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS

SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.

Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.

Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.

To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process

SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.