Client Services Associate

SPS North America; Culver City (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Career growth

Learning & development

Bonuses

Comprehensive benefits

Job summary

SPS North America is seeking an Office Support professional to provide mail, shipping/receiving, and front desk coverage. You will maintain office supplies, assist with meeting setup, and ensure equipment is functioning while delivering professional service.

The role emphasizes strong communication and customer service, with responsibilities across reception duties, light maintenance, and multitasking in a dynamic environment.

Qualifications

• High school diploma or equivalent is required or preferred.
• At least 1 year of relevant experience is preferred.

Responsibilities

• Process, sort, and distribute incoming/outgoing mail and packages.
• Manage shipping, receiving, and delivery notifications.
• Maintain office supplies and ensure printers/copiers are functional.
• Assist with reception/concierge duties as needed.
• Set up meeting rooms and support pantry/kitchen areas.
• Perform light cleaning, maintenance, and workspace organization.
• Respond to inquiries and build professional relationships.
• Assist with copy/print tasks and other service requests.
• Strong communication and customer service skills.
• Proficient in MS Office and basic office equipment.
• Organized, detail-oriented, and able to multitask.
• Able to work independently and solve problems.

Skills

Communication

Customer service

MS Office

Organization

Multitasking

Problem solving

Education

High school diploma or equivalent

Tools

MS Office

Job description

Job Overview:
Provides office, mail, and customer service support. Handles mail distribution, shipping/receiving, office supplies, equipment maintenance, and front desk coverage while ensuring efficient and professional service.

Key Responsibilities:

• Process, sort, and distribute incoming/outgoing mail and packages
• Manage shipping, receiving, and delivery notifications
• Maintain office supplies and ensure printers/copiers are functional
• Assist with reception/concierge duties as needed
• Set up meeting rooms and support pantry/kitchen areas
• Perform light cleaning, maintenance, and workspace organization
• Respond to inquiries and build professional relationships
• Assist with copy/print tasks and other service requests
• Strong communication and customer service skills
• Proficient in MS Office and basic office equipment
• Organized, detail-oriented, and able to multitask
• Able to work independently and solve problems

Qualifications:

• High school diploma or equivalent
• At least 1 year of relevant experience preferred

Physical Requirements:

• Able to lift up to 40 lbs
• Able to stand, walk, bend, or sit for extended periods

Other:

• Minimal to no travel
• Duties may change as needed

Compensation:
The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors.

Vacancy Status:
This posting is for an existing vacancy.

Pay Range

$18 - $19 USD

WHAT WE OFFER

• Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
• Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
• We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
• Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.
• Bonuses: Are available for employee and client referrals for current employees.
• Benefit Offerings:Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts.
  • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS

SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.

Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.

Colorado only:We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.

To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process

SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.