Facilities Associate

Forrest Solutions LLC; New York (NY); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

PTO

Job summary

Opensity Solutions is seeking a Facilities Associate to support daily operations, maintenance, and hospitality functions across the workplace environment, ensuring a safe, clean, and efficient facility. You will coordinate maintenance, assist with vendor coordination, setup meetings, stock supplies, and support office moves and small repairs, reporting to Workplace Services leadership.

This non-exempt role offers opportunities to develop technical knowledge and contribute to sustainability

Qualifications

• High school diploma or equivalent required.
• 1+ year of experience in facilities support, workplace services, hospitality, maintenance, or related field preferred.
• Basic proficiency in Microsoft Office Suite and familiarity with workplace service tools.

Responsibilities

• Coordinate routine facility maintenance, repairs, and minor renovations to keep environments safe and functional.
• Coordinate vendor and contractor scheduling, procurement support, and issue resolution.
• Conduct regular facility inspections and escalate issues as needed.
• Assist with conference room setup/breakdown and client engagements.
• Stock and maintain pantry, kitchen, and breakroom supplies; support hospitality tasks.
• Assist with office moves, reconfigurations, furniture assembly, and small facility projects.

Skills

Attention to detail

Multitasking

Customer service

Communication

Independent worker

Education

High school diploma

Associate or Bachelor's preferred

Tools

Microsoft Office

Facility management software

Job description

About Us

About Us: Opensity Solutions is the largest tech-enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services. Our Mission: Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

Job Description

Job Description The Facilities Associate at Opensity Solutions is responsible for supporting the daily operation, maintenance, and hospitality functions of the workplace environment to ensure a safe, clean, and efficient facility. This role works closely with Workplace Services and Facilities leadership to support maintenance activities, vendor coordination, and office services that enhance the employee and client experience. This position is classified as non-exempt and typically reports to the Hospitality Coordinator, Workplace Services Manager, or Client Relations leadership.

ROLES & RESPONSIBILITIES

Coordinate routine facility maintenance, repairs, and minor renovations to ensure workplace environments remain safe, functional, and well-maintained. Support vendor and contractor coordination for facility services, including scheduling, procurement support, and issue resolution. Conduct regular facility inspections to identify maintenance needs and elevate issues as appropriate. Ensure compliance with safety standards, workplace regulations, and facility policies. Assist with conference room setup and breakdown for meetings, events, and client engagements. Clean and reset meeting rooms and shared spaces, including sanitizing surfaces and restoring room readiness. Stock and maintain pantry, kitchen, and breakroom supplies, including food, beverages, and consumables. Support general hospitality functions, including dishwashing, cleaning equipment, and maintaining shared amenities. Assist with office moves, workspace reconfigurations, furniture assembly, and general facility projects. Coordinate special deliveries, packing, organizing, and workspace restacks as needed. Support vendor performance monitoring and escalating service issues when necessary. Promote sustainability initiatives, including waste reduction, recycling, and energy efficiency practices. Participate in training programs to enhance technical knowledge and service delivery capabilities. Perform general office maintenance tasks. Complete minor plumbing repairs and troubleshooting. Complete minor electrical repairs and maintenance. Assemble, install, and repair office furniture. Identify and address maintenance issues throughout the office. Ensure the office environment remains safe, functional, and well maintained.

KNOWLEDGE, SKILLS & ATTRIBUTES

Strong attention to detail with a commitment to maintaining high facility and service standards. Ability to multitask and adapt in a fast-paced, changing environment. Strong customer service mindset with a focus on supporting internal and external stakeholders. Basic knowledge of facility operations, maintenance practices, and workplace services. Good communication skills, both verbal and written. Ability to work independently and as part of a team. Familiarity with Microsoft Office tools and basic workplace technology systems. Strong organizational skills with the ability to prioritize tasks effectively. Professional demeanor with a positive and service-oriented attitude. Commitment to confidentiality and professionalism in client-facing environments.

QUALIFICATIONS

Education: High school diploma or equivalent required; associate or bachelor's degree preferred. Experience: 1+ year of experience in facilities support, workplace services, hospitality, maintenance, or a related field preferred. Technical Skills: Basic proficiency in Microsoft Office Suite and familiarity with workplace service tools, facility request systems, or maintenance tracking platforms is preferred.

Compensation

The Compensation range for this role is 26.00 to 29.00 USD per hour. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Benefits

All eligible employees receive access to a comprehensive benefits package, including:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)

Opensity is committed to fostering an inclusive, equitable, and accessible workplace.

We believe diverse perspectives strengthen our teams and the work we do for our clients.

Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.

We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.

Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.

Respect We believe in treating everyone with dignity, kindness, and empathy. We foster an inclusive culture where diverse perspectives are valued, and mutual respect is the cornerstone of our interactions.

Accountability We take ownership of our actions and decisions, acknowledging their impact on our team, the organization, and our clients. We strive for transparency and follow through on our commitments, fostering trust and reliability within our community.

Collaboration We understand that working together yields the best results and that our parts are better together. We actively promote teamwork, open communication, and the sharing of ideas. By embracing diverse talents and perspectives, we create a supportive and innovative environment that encourages collective growth and empowerment.

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