Facilities Assistant

Cornerstone Research US; Washington (District of Columbia); Hybrid; USD 50,000 - 57,000; Full time

Benefits offered by this job

Health & Wellness

Retirement plans

Hybrid work model

Generous PTO

Parental leave

Fertility benefits

Career growth

Job summary

Cornerstone Research US is seeking a Facilities Assistant to support facilities operations and office services, ensuring the office space is well-maintained and functional. You will respond to maintenance requests, manage common areas, and help with events and daily operations in a dynamic team environment.

The role emphasizes strong customer service, attention to detail, and the ability to coordinate with multiple teams across nine offices.

Qualifications

• Experience in facilities and office services is desirable.
• Strong customer-service orientation and interpersonal skills.
• Ability to respond quickly and professionally to requests and incidents.

Responsibilities

• Respond to facilities service requests via the management system.
• Maintain orderliness in reception, conference rooms, pantries, kitchens, and restrooms.
• Inspect the facility daily and monitor exterior areas as applicable.
• Restock pantry, kitchen, coffee stations and lunch areas.
• Monitor inventory of office supplies and restock as needed.
• Set up/conduct resets for meetings and events; assist with external setups.
• Update facility-related spreadsheets and databases as needed.
• Assist with document management and retention practices.
• Perform basic operation and maintenance of office equipment.
• Process production requests like copying and binding documents.
• Communicate issues to meet deadlines.
• Sort, log, and distribute mail and packages.
• Assist with office moves and workstation setup for new hires.
• Assist with furniture moves and assembly as required.
• Support recycling and shredding programs and confidential materials handling.
• Run errands and handle deliveries while maintaining confidentiality.

Skills

Customer service

Facilities operations

Office support

Communication skills

Tools

Facilities management system

Job description

Role Overview: If you are a facilities and office services professional looking for an opportunity to showcase your customer service skills in a professional environment, then we would like to meet with you! The Facilities Assistant is primarily responsible for supporting facilities operations and office services functions to ensure the effective and efficient delivery of services and maintenance of the office’s physical space. The Facilities Assistant responds to general facilities and office maintenance requests and has production related duties. At Cornerstone Research, you will be part of a thriving, 1,100-strong team that spans nine offices, comprises more than 55 nationalities, and leads the industry in its commitment to develop team members across all levels. Inc. Magazine has recognized Cornerstone Research three five as a Best Workplace for its outstanding employee engagement, collaborative culture, and professional growth opportunities.

You’ll Love It Here If You

• Embrace learning and continuous improvement
• Set and strive for a high bar of excellence
• Believe that teamwork leads to success: ask us what it means to be #onefirmfirm!
• Take pride in always doing your best work, even if it’s harder or takes longer
• Are passionate about what you do

At Cornerstone Research, you will be part of a thriving, 1,100-strong team that spans nine offices, comprises more than 55 nationalities, and leads the industry in its commitment to develop team members across all levels. Inc. Magazine has recognized Cornerstone Research four times as a Best Workplace for its outstanding employee engagement, collaborative culture, and professional growth opportunities.

You’ll Love It Here If You:

• Embrace learning and continuous improvement
• Set and strive for a high bar of excellence
• Believe that teamwork leads to success: ask us what it means to be #onefirmfirm!
• Take pride in always doing your best work, even if it’s harder or takes longer
• Are passionate about what you do

How You'll Help Our Team Succeed

• Responds and follows up appropriately to reports of facilities service request via integrated facilities management system.
• Ensures orderliness in “common” areas including reception, conference rooms, pantries, kitchens, cafe, and restrooms.
• Performs daily inspection of the facility including exterior areas, as applicable.
• Maintains pantries, kitchens, coffee stations and lunch areas and ensures appropriate stock of dishes and utensils are available.
• Monitors, organizes, and restocks inventory of miscellaneous consumables, office supplies, printer/copy areas and restroom supplies.
• Sets up and resets conference rooms, and cafe for meetings, receptions, and special events; assists with external setups/resets as needed.
• Assists with updating facility related spreadsheets and databases as needed.
• Assists with document management as outlined in firm’s retention policy.
• Performs basic operation, troubleshooting, and maintenance of office machinery.
• Completes production requests including copying/assembling binders and documents.
• Communicates issues to ensure deadlines are met.
• Sorts, logs, and distributes mail and packages.
• Assists with office moves and prepares workstations for new employees.
• Assists with assembling and moving office furniture as needed.
• Assists with collection of office recycling and the shredding program.
• Runs errands, handles pick‑ups and deliveries, and courier case documents as needed while ensuring confidentiality of materials.

What You’ll Need to Be Successful

At Cornerstone Research, our people are our greatest asset. We are committed to providing a competitive total rewards package that recognizes the high-caliber expertise you bring to our global team while supporting your long‑term professional and personal growth.

Compensation Base Salary Range: $49,700 - $56,900 Annual Performance Bonus: This role is eligible for a discretionary bonus with a target of 5%. This serves as a meaningful way for us to celebrate excellence, awarded based on both individual impact and our collective success as a firm.

A Holistic Investment in You

• Health & Wellness: Comprehensive healthcare options, a monthly wellness subsidy, and complimentary access to premium wellness apps.
• Financial Security: Robust retirement savings plans to secure your long‑term financial goals.
• Work-Life Blend: A hybrid work model that balances collaborative in‑office time with telecommuting flexibility, alongside generous paid time off to recharge.
• Family & Personal Support: Specialized support including fertility treatments, parental leave, back‑up childcare, eldercare services, concierge assistance for personal errands, and pet care.
• Growth & Culture: A firm‑wide commitment to mentorship, continuous learning, and a vibrant, inclusive community.

Please note that relocation assistance is not available for this role.

Who We Are

Cornerstone Research provides economic and financial analysis and expert testimony in all phases of commercial litigation and regulatory proceedings. We work with a broad network of testifying experts, including leaders from academia and industry, who are recognized for their depth of knowledge, accomplishments, and research. Our staff consultants contribute expertise in economics, finance, accounting, and marketing, as well as business acumen, familiarity with the litigation process, and a commitment to produce outstanding results. We’re looking for passionate individuals who share our firm’s core values and can bring varied perspectives and experiences to our team. The firm’s uniquely collegial, supportive atmosphere makes Cornerstone Research a great place to work. We invest in our people in a host of ways, from providing meaningful learning and development opportunities to organizing memorable social events. To many, our culture and our people are the most exciting, enriching aspects of a Cornerstone Research career.

Equal Employment Opportunity

Cornerstone Research provides Equal Employment Opportunities to all employees and applicants for employment without regard to legally protected categories, such as age, sex, gender, gender identity, race, color, creed/religious belief, medical condition, predisposing genetic characteristics or genetic information or testing, disability, marital status, pregnancy status, military status, veteran status, arrest or conviction record (except where permitted by law), sexual orientation, ethnic background, citizen status, ancestry, national origin, or any other consideration protected by federal, state or local law.

Cornerstone Research is a leading firm providing economic and financial consulting to attorneys and companies involved in complex commercial litigation and regulatory proceedings. We work with prominent academic and industry experts to provide our clients with state‑of‑the‑art analyses and have a reputation for excellence and effectiveness. Our talented consultants are supported by a passionate team of corporate and administrative professionals. Together, we provide our clients and employees with the highest level of service and work experience.

Cornerstone Research is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact Margaret Dondero at 617-927-3099 or via email [e-mail]. The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any applicant for employment by contacting Anna Beeler at [e-mail].