FACILITIES AND OFFICE OPERATIONS MANAGER

The Ascendancy Group LTD; Virginia Beach (VA); On-site; USD 60,000 - 90,000; Full time

Job summary

The Ascendancy Group is seeking a Facilities and Office Operations Manager for our Virginia Beach headquarters. This on-site role requires an organized, hands-on professional to maintain a safe and welcoming workplace while supporting operations, HR, IT, and government customer needs.

You will lead daily office operations, vendor coordination, asset tracking, and equipment shipments for new hires and remote staff, ensuring readiness for missions and compliance with security requirements.

Qualifications

• U.S. citizen with an active U.S. Government Secret security clearance.
• At least three years of facilities or office operations experience.
• Experience coordinating building maintenance, vendors, and work orders.
• Proficient in Microsoft Office and basic IT asset management.
• Excellent written and verbal communication; strong organizational skills.
• Valid driver's license and ability to travel locally as needed.
• Ability to lift up to 35 pounds occasionally.

Responsibilities

• Oversee day-to-day TAG headquarters operations and workspace readiness.
• Coordinate maintenance, repairs, and vendor services.
• Manage equipment shipments and asset inventory for onboarding and exits.
• Track purchases, invoices, and facility expenses.
• Support onboarding/offboarding with HR and IT.
• Ensure security readiness and incident reporting.
• Maintain clean, safe, professional facilities.
• Liaise with departments and executives on facility needs.

Skills

Security clearance

Citizen

Facilities management

Vendor coordination

Asset inventory

Shipping experience

MS Office

Communication skills

Tools

Ticketing systems

Inventory systems

Purchasing tools

Job description

Description

The Ascendancy Group’s Mission

To be the unequaled provider of special operations forces (SOF) and Intelligence Community focused technical, service, and training-based solutions.

Opportunity

Join The Ascendancy Group (TAG) as the Facilities and Office Operations Manager at our Virginia Beach headquarters. This full-time, on-site role is ideal for an organized, hands-on professional who takes pride in maintaining a safe, clean, secure, well-equipped, and welcoming workplace for employees, visitors, and mission partners.

You will own the day-to-day operations of the office and facility environment—from building upkeep, vendor coordination, repairs, supplies, and workspace readiness to the accurate shipment of company-issued computers, mobile phones, and related equipment to new employees. Your work will directly support TAG’s operational readiness, employee experience, and ability to serve its government customers.

Overview

The Ascendancy Group is seeking a Facilities and Office Operations Manager to oversee headquarters facility operations, office services, workplace maintenance, equipment logistics, and vendor coordination. The Manager will serve as the primary point of contact for facility-related needs, ensure prompt resolution of building and office issues, maintain professional workspace standards, and coordinate closely with Operations, Human Resources, Information Technology, Finance, Security, and executive leadership.

Security Requirement

An active U.S. Government Secret security clearance is required before the start date and must be maintained throughout employment.

Roles and Responsibilities

• Oversee day-to-day TAG headquarters operations, ensuring offices, common areas, conference rooms, workspaces, kitchens, restrooms, and exterior areas are clean, safe, organized, functional, and professional.
• Conduct routine facility inspections; identify and resolve maintenance, cleanliness, safety, security, and workspace issues through timely coordination with property management, landlords, vendors, and service providers.
• Manage building maintenance, repairs, preventive services, and vendor access for HVAC, electrical, plumbing, janitorial, pest control, landscaping, security systems, furniture, and related facility needs.
• Maintain office supplies, furniture, consumables, keys, access items, and facility inventory; coordinate purchasing, obtain quotes, track work orders and invoices, and support cost-effective operations.
• Prepare workspaces and shared areas for employees, new hires, visitors, meetings, and events; support onboarding and offboarding in coordination with Human Resources, Information Technology, Facility Security, and hiring managers.
• Coordinate the shipment, tracking, recovery, and inventory of company-issued laptops, mobile phones, accessories, and other equipment for onboarding, remote employees, returns, and offboarding.
• Maintain accurate records for company property, equipment shipments, maintenance requests, vendor contacts, purchase orders, invoices and facility-related expenses.
• Support emergency preparedness, safety, continuity, and physical-security requirements; report hazards, security concerns, and facility incidents through appropriate TAG channels.

Requirements

• U.S. citizen with an active U.S. Government Secret security clearance required before start date.
• Minimum three years of progressively responsible experience in facilities management, office management, workplace operations, property administration, administrative operations, logistics, or a related field.
• Demonstrated experience coordinating building maintenance, vendor services, repairs, work orders, office supplies, and workplace operations.
• Experience managing office equipment, asset inventory, shipping and receiving, or equipment distribution is required; experience shipping laptops, mobile devices, or IT accessories is preferred.
• Ability to coordinate multiple priorities, track details, manage service providers, and resolve day-to-day operational issues independently.
• Proficiency with Microsoft Office, including Word, Excel, Outlook, Teams, and PowerPoint; experience using collaboration, ticketing, inventory, purchasing, or facilities-management tools is preferred.
• Strong written and verbal communication, customer-service, organization, problem-solving, and follow-through skills.
• Ability to maintain confidentiality and appropriately handle sensitive company, employee, facility, and Government-related information.
• Valid U.S. driver’s license and ability to travel locally for business needs, vendor coordination, supply pickup, or mail/shipping support, as required.
• Ability to occasionally lift, carry, move, or position office supplies, packages, and equipment up to 35 pounds, with or without reasonable accommodation.

Preferred Qualifications

• Experience supporting a cleared government contractor, Department of Defense organization, or other security-sensitive workplace.
• Experience working with commercial property managers, building maintenance vendors, access-control systems, or office relocations and workspace planning.
• Facilities management, office-administration, safety, workplace-services, or asset-management certification or training.
• Experience supporting a growing small-business or fast-paced professional-services environment.

The Ascendancy Group (TAG) was founded on and thrives based on relationships, reputation, and trust.

We are passionate about everything we do. One hundred percent of our government-focused teammates are former members of the Department of Defense or the Intelligence Community who still believe in supporting our nation. We offer like-minded individuals the opportunity to continue working in small teams on unique and challenging problem sets that further our nation's security.