Facilities and Maintenance Manager

East-Shore-Area-Library; Harrisburg (Dauphin County); On-site; USD 65,000 - 90,000; Full time

Job summary

Dauphin County Library System is seeking a Facilities Manager to oversee library buildings, grounds and equipment, coordinate preventive maintenance, and manage staff and volunteers.

The role prepares RFP specifications, reviews bids, negotiates with contractors, ensures OSHA compliance, and partners with IT and Finance to prioritize repairs and safety across all facilities. Strong customer service and communication skills are essential.

Qualifications

• High school diploma or GED; vocational degree preferred.
• Five years in facilities maintenance.
• Two years in facility management.
• Two years of experience with Microsoft Office Suite in Windows.
• Valid driver’s license (when operating a library vehicle).
• Ability to lift up to 100 lbs with assistance and up to 50 lbs unassisted; climb ladders.
• Excellent customer service and communication skills.

Responsibilities

• Oversees maintenance of library buildings, grounds, and equipment.
• Prepares, coordinates, and reviews requests for proposals (RFPs); makes recommendations.
• Negotiates with contractors and vendors; manages custodial staff and training.
• Coordinates preventive maintenance (HVAC, carpet cleaning, painting, snow removal).
• Manages fleet of library vehicles and coordinates repairs.
• Ensures facilities comply with OSHA and other safety regulations.
• Works with IT and Finance to prioritize repairs and maintenance.
• Participates in system-wide committees and staff meetings.

Skills

Communication skills

Customer service

Problem solving

Team collaboration

Education

High school diploma or GED

Vocational school degree preferred

Tools

Microsoft Office Suite

Job description

Position SummaryResponsible for the facilities maintenance and management of Dauphin County Library System’s (The Library) library buildings, equipment, fixtures, furniture and grounds. Prepares Request for Proposal (RFP) specifications, reviews bids, and makes recommendations to management. Negotiates with contractors and vendors. Maintains custodial supply inventory.Required Performance StandardsCommunications: Writes and speaks clearly, logically and concisely. Listens effectively. Demonstrates small and large group communication skills. Keeps colleagues, team members and supervisors well informed. Participates in group discussions.Customer Service: Presents welcoming behaviors. Remains helpful and professional with members. Responds quickly and cooperatively to requests from staff or public. Follows Dauphin County Library System’s (The Library) guidelines and training for customer service approach. Demonstrates ability to determine customer's needs. Follows up on customer transactions.Analytical Skills/Problem Solving/Decision Making: Uses sound judgment in making decisions. Constructively manages conflict. Works with others to solve problems and achieve results.Technological Skills: Demonstrates ability to use computers. Demonstrates ability to access and use the Internet and electronic databases. Demonstrates ability to use and maintain equipment basic to job.Workplace Maintenance/Management: Maintains and manages workplace security and safety. Pays attention to personal workspace housekeeping.Flexibility and Adaptability: Remains calm in difficult, ambiguous, and challenging situations. Responds appropriately to changes in direction and priorities. Adapts personal style to work situations. Takes corrective action when required.Interpersonal and Group Relationships: Willing to work with and for others. Supports and facilitates cooperation among others.Professional Standards and Ethics: Protects and values patron confidentiality and organizational security. Supports mission and vision of the library. Upholds American Library Association's Library Code of Ethics as interpreted by The Library. Works toward furthering a library-conscious community.Professional Development and Leadership: Seeks opportunities to pursue one's personal goals and those of the organization. Sets and models high performance standards. Encourages others to make good decisions and take ownership in decision-making and problem-solving.Time and Workflow Management: Manages personal time effectively. Manages workflow effectively.Environmental ConditionsPrimarily works indoors, seated at a desk, using a computer. Travels among facilities. Provides own transportation and is reimbursed accordingly.Essential FunctionsAssist Library Management with custodial training.Manages the maintenance staff and volunteers. Assist Library Management with custodial training.Communicates The Library’s goals and priorities and changes in policies and procedures to staff.Prepares, coordinates, and reviews requests for proposals (RFP’s). Makes recommendations to management based on analysis.Oversees, coordinates and performs maintenance on library buildings, grounds, and equipment owned or rented by library system. Works with the IT, Finance Director and Library Management to prioritize repair and maintenance needs and resolve maintenance problems to maintain normal operations.Works with insurance claims adjusters to resolve claims.Plans, coordinates, and implements a comprehensive scheme for regular preventative maintenance for all facilities including, but not limited to, HVAC maintenance, carpet cleaning, interior and exterior painting, and snow removal. Involved with this is the management of computer programs related to building automated systems, reviewing quotes, approving contracts, monitoring quality of work and preparing/submitting related paperwork.Responsible for oversight of outsourced custodial contract, as well as inventory of janitorial supplies.Maintains the fleet of The Library’s vehicles. Responsible for coordinating all routine maintenance and emergencies involving vehicles.Ensures that all facilities comply with applicable federal, state, and local safety laws and regulations (e.g., OSHA).Participates in planning for long and short-term facility’s needs, including annual budget planning.Responsible for regular staff meetings and continuing education workshops, as needed. Participates in system-wide committees.Performs other related duties.Lives by the Core Values.DisclaimerThe above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.The Library is an Equal Opportunity Employer committed to Diversity, Equity and Inclusion and Equal Access:The Library respects and values the uniqueness of everyone, recognizing that each person brings a unique perspective and experience to advance our mission. The Library maintains a commitment to diversity, equity and inclusion in our employment practices, prioritizing diversity by eliminating barriers to the hiring process and encouraging diversity in ideas and viewpoints.The Library is an equal opportunity employer committed to creating a diverse and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.The Library is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, services and programs. To request reasonable accommodation related to the application process, contact the Human Resources department at [e-mail] or call 717-234-4961 extension 1113.Education/Training: High school diploma or General Equivalency Development (GED). Vocational school degree preferred.Experience: Five years’ experience in facilities maintenance. Two years of experience in facility management. Two years active experience using Microsoft Office Suite or equivalent and searching the Internet in a Windows environment.Required: Current and valid driver’s license (if required to operate a Dauphin County Library System vehicle, insurance underwriter requires minimum of three years driving experience), ability to lift or move up to 100 lbs. assisted and up to 50 lbs. unassisted, ability to bend and climb and work from ladders (6 ft. step and 20 ft. extension). Excellent customer service and communication skills.