Facilitator - Safe at Home/CSED Wraparound Program

Necco; Elkview (WV); On-site; USD 38,000 - 60,000; Full time

Job summary

Necco seeks a Wraparound Facilitator to support Safe at Home/CSED programs in Charleston and Elkview, WV. You will lead family teams, provide assessments, and guide intensive case management across home and community settings.

The role requires a client-centered, trauma-informed approach with quarterly documentation, collaboration with diverse stakeholders, and a commitment to program quality and outcomes within the Wraparound framework.

Qualifications

• Bachelor’s or Master’s degree in a human services related field
• Minimum 2 years experience working with families and/or children with emotional or behavioral problems
• Valid driver’s license and auto insurance coverage (100/300/100)
• Experience navigating software programs (e.g., Microsoft Office, EHR, dashboard)
• Must pass required criminal background checks

Responsibilities

• Maintain a caseload of 8-10 cases
• Facilitate and lead the family team
• Provide assessments, individualized family planning, intensive case management
• Oversee wraparound team meetings and supports
• Move families from professional to natural/community supports
• Participate in on-call rotation and document activities
• Engage in community outreach to build team supports
• Deliver services in multiple environments, including in-home and community settings

Skills

Organizational skills

Written & verbal communication

Willingness to travel

Education

Bachelor's degree in human services

Master's degree preferred

Tools

Microsoft Office

Electronic Health Record

Database

Dashboard

Job description

Facilitator - Safe at Home/CSED Wraparound Program

Job Category: Direct Service

Requisition Number: FACIL005015

• Posted : September 30, 2026
• Full-Time

Locations

Showing 1 location

Charleston
Elkview, WV 25071, USA

Description

Position Summary:

Necco has an opportunity for a career as Wraparound Facilitator. This role will provide the services and supports that empower families to be decision-makers and leaders in their family planning per the Wraparound Mode.

You should be accurately described as:

A happy warrior who thrives on leading from the front with strategic thinking. A solid communicator in search of decisions that deliver real results. A problem-solver, financial steward, and one who excels at collaboration. Ridiculously passionate about the company’s success, growth, and program quality.

Facilitation

• Maintain a caseload of no more than 8-10 cases
• Responsible for facilitating and leading the family team,
• Provide assessments, individualized family planning, intensive case management, and oversight of wraparound team meetings and supports
• Shift families from professional to natural and community supports over the course of their participation in the program, as outlined in the Wraparound timeline
• Participate in “on-call” rotation; document and report any on-call activities and follow up with team
• Responsible for community outreach to build team supports for the families
• Delivers services to clients across multiple environments, including in-home and community-based settings, and is required to transport clients as needed and travel between locations as essential functions of the position

Program Development

• Implement and follow the 10 Principles of the Wraparound
• Ensure the 4 phases of Wraparound are being followed, per definition and timeline
• Maintain all case records for Necco, collect documentation/invoices for wraparound team members, and track data for outcomes that will be reported to the state
• Oversee all aspects of the family team-including building the team based on child/family needs, assisting in contracts for the team, overseeing documentation and invoicing for the team (with assistance from the director)

Family Planning

• Work from a client-centered, strengths-based, trauma-informed approach, which empowers and enables families to be decision-makers and leaders in their treatment planning
• Utilizing the CANS and other assessment tools to work with the family on their NEEDS being met to help the family unit.
• Provide a minimum of one face-to-face meeting per family per week and one family team meeting per month
• Work to develop a multidisciplinary team of formal and informal supports, who meet monthly to support the goals and needs of the family
• Ensure the family plan is being followed and progress is being made
• Ensure that family plans are developed in collaboration with the facilitator, youth, family, and other team members, i.e. community and natural supports, social workers, school personnel, and others who may provide support to the family in a formal or informal fashion
• Attend and participate in self-directed team meetings and activities
• Practice Ruthless Pragmatism
• Engage in peer to peer feedback
• Know and Live the Necco Corporate Culture Principles
• Embody the 3 essential virtues of Humble, Hungry and Smart
• Drive your Individual Performance Scorecard
• Adhere to and contribute to the Necco meeting structure

Position Qualifications

• 21 years of age
• Bachelor’s degree, Master’s preferred, in a human services related field
• Licensed Social Worker or eligible for licensure in West Virginia preferred, not required
• Minimum of 2 years experience working with families and/or children with emotional or behavioral problems (post graduate experience)
• Valid driver’s license
• 100/300/100 Auto Insurance Coverage
• Training and Travel willingness
• Excellent organizational skills
• Excellent written and oral communication skills
• Successful completion of all required criminal background checks
• Must possess the skills to navigate and execute software programs (i.e Microsoft Office, Database, Electronic Health Record, Dashboard

At Necco, we value diversity and are committed to creating an inclusive and equitable work environment. We embrace individuals of diverse backgrounds, experiences, and perspectives. We believe that a diverse team fosters innovation and creativity, and we actively seek candidates from all races, ethnicities, religions, genders, sexual orientations, abilities, and ages to join our organization. We are dedicated to providing equal opportunities for employment and advancement to all qualified individuals, and we encourage applicants of all backgrounds to apply.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.