Lead Wraparound Facilitator

Necco; Elkview (WV); On-site; USD 48,000 - 70,000; Full time

Job summary

Necco seeks a Lead Wraparound Facilitator to guide the Wraparound Program, supervise staff, and maintain a client caseload across designated locations. You will ensure services meet program standards and support growth initiatives.

The role emphasizes strategic leadership, collaboration with DHHR partnerships, and data-driven improvements to outcomes and overall program quality. Requires a strong background in social services and supervision.

Qualifications

• Bachelor’s degree in a human services-related field; Master’s degree preferred.
• Licensed Social Worker or eligible for WV licensure preferred.
• Minimum 2 years working with children and families facing emotional/behavioral challenges.
• Valid driver’s license and auto insurance coverage.
• Strong organizational, written, and verbal communication skills.

Responsibilities

• Oversee wraparound program development and expansion within designated counties.
• Maintain client caseload and ensure high-quality service delivery per standards.
• Monitor family team progress and program outcomes.
• Serve as liaison between offices and referring agencies.
• Participate in team meetings and community outreach.

Skills

Leadership

Communication

Data analysis

Case management

Training/mentoring

Education

Bachelor’s degree in human services

Master’s degree preferred

Tools

Microsoft Office

Electronic Health Records

Dashboards

Job description

Necco is seeking a Lead Wraparound Facilitator to oversee the growth and development of our Wraparound Program while providing supervision and support to program staff within designated office locations. This role includes maintaining a client caseload and ensuring high-quality service delivery in alignment with program standards.

You should be accurately described as:

A happy warrior who thrives on leading from the front with strategic thinking. A solid communicator in search of decisions that deliver real results. A courageous mutant; a problem-solver, financial steward, and one who excels at collaboration. A passionate pragmatist about the company’s success, growth, and program quality.

The candidate selected will be responsible for the following:

Program Development

• Support the ongoing development and expansion of Wraparound Programs
• Monitor and track family team progress, outcomes, and overall program effectiveness
• Serve as a liaison between office locations and referring agencies within the region
• Actively participate in team meetings, self-directed activities, and collaborative planning
• Engage in community outreach efforts to strengthen support networks and enhance program resources

Quality, Performance & Risk Management

• Contribute to data-driven workflows that empower team efficiency and performance
• Provide oversight to ensure structured daily living activities and maintain the safety of clients, families, and communities
• Participate in the “on-call” rotation, documenting and reporting activities while following up with the team and supervisor as necessary
• Assist the Program Director in regular case reviews to maintain compliance with quality and program standards

Leadership and Staff Development

• Ensure compliance with Wraparound program policies, including adherence to all Wraparound phases
• Uphold and implement the Ten Wraparound Principles throughout program operations
• Provide training, mentoring, and guidance to program staff
• Assist in case assignments and oversee Wraparound cases within designated counties
• Maintain oversight of all Wraparound Program cases, addressing concerns and collaborating with facilitators and the Program Director
• Mentor new staff on training, service delivery, partnerships with DHHR, and overall job responsibilities
• Attend family meetings to provide guidance, problem-solving support, and mentorship to facilitators and family teams
• Practice ruthless pragmatism
• Engage in peer to peer feedback
• Know and live the Necco Corporate Culture Principles
• Embody the three essential virtues of humble, hungry and smart
• Drive your Individual Performance Scorecard
• Adhere to and contribute to the Necco meeting structure

Position Qualifications

• Minimum 21 years of age
• Bachelor’s degree in a human services-related field (Master’s degree preferred)
• Licensed Social Worker or eligibility for licensure in West Virginia preferred, but not required
• Minimum 2 years of experience working with children and families experiencing emotional or behavioral challenges
• Valid driver’s license and required auto insurance coverage (100/300/100)
• Willingness to undergo training and travel as needed
• Strong organizational skills, with the ability to manage multiple tasks efficiently
• Excellent written and verbal communication skills
• Successful completion of all required criminal background checks
• Proficiency in navigating and utilizing software programs, including Microsoft Office, databases, Electronic Health Records (EHR), and dashboards

At Necco, we value diversity and are committed to creating an inclusive and equitable work environment. We embrace individuals of diverse backgrounds, experiences, and perspectives. We believe that a diverse team fosters innovation and creativity, and we actively seek candidates from all races, ethnicities, religions, genders, sexual orientations, abilities, and ages to join our organization. We are dedicated to providing equal opportunities for employment and advancement to all qualified individuals, and we encourage applicants of all backgrounds to apply.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.