Facilitator, Garden Event

Dallas Arboretum and Botanical Garden; Dallas (TX); On-site; USD 21,000 - 34,000; Full time

Job summary

The Dallas Arboretum and Botanical Garden is seeking an events coordinator to act as a professional contact for rentals, group and wedding events. You will oversee setup and teardown, direct vendors, supervise staff for security and parking, and ensure guest satisfaction during events.

This role requires strong communication, multitasking, and attention to detail, with flexible hours including nights and weekends. Driver’s license may be needed for garden vehicle operations.

Qualifications

• Requires high school diploma or equivalent; some college is desirable.
• Good verbal and written communication skills are essential.
• Ability to manage multiple tasks and maintain professional standards.
• Flexibility with hours including nights/weekends as needed.
• Valid driver’s license may be required for event logistics.

Responsibilities

• Assist the Sales and Operations Manager in overseeing staff for event setup/teardown, ensuring plans are followed and property is cared for.
• Direct caterers and outside delivery/set-up personnel for proper use of Arboretum facilities.
• Provide direction for security/parking staff to ensure access and safe traffic flow.
• Interact professionally with guests and remain responsive to needs during events.
• Enforce Arboretum rules and monitor property and furniture care during events.
• Document incidents and complete event paperwork with appropriate signatures.

Skills

Verbal communication

Written communication

Time management

Guest service

Attention to detail

Professionalism

Multitasking

Education

High school diploma or equivalent

Some college desirable

Job description

Description

JOB SUMMARY

Act as a professional contact during rental, group, wedding, and Arboretum sponsored or promoted activities according to Event Manual guidelines and directions of the Sales and Operations Manager/s. Perform as a staff liaison for satisfactory execution of event, including overseeing all aspects related to event and monitoring use and care of DABS’ property. Assure successful guest relations. Contribute to team effort.

JOB SUMMARY

Act as a professional contact during rental, group, wedding, and Arboretum sponsored or promoted activities according to Event Manual guidelines and directions of the Sales and Operations Manager/s. Perform as a staff liaison for satisfactory execution of event, including overseeing all aspects related to event and monitoring use and care of DABS’ property. Assure successful guest relations. Contribute to team effort.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO

• Assist the Sales and Operations Manager in overseeing and/or directing the Arboretum’s staff for event set-up/tear-down (when requested), assuring that the physical arrangement is according to plan and that Arboretum’s property (tables, chairs, tablecloths, etc.) is in good and clean condition.
• Direct caterers and outside delivery/set-up personnel for appropriate set-up and usage of Arboretum facilities.
• Provide direction for security/parking staff as needed to assure appropriate access to property and safe vehicular access to the gardens.
• Professionally interact with guests and maintain unobtrusive availability to respond to any needs/problems that may occur during an event.
• Enforce Arboretum rules and regulations throughout each event; assure appropriate care of furniture/property by attentive observation during event. Take appropriate action as needed.
• Respond timely and appropriately to any incidents according to Event Manual and maintain appropriate documentation, such as first aid action, property damage, etc.
• Complete appropriate documentation for event, obtaining necessary signatures; document any problems or observations related to the event.

Requirements

SKILLS/QUALIFICATIONS

• High school diploma or equivalent; some college desirable
• Two+ years event coordination/hospitality highly desirable.
• Good verbal skills and good written communication skills, ability to complete required paperwork for event execution.
• Physical ability to walk repeatedly outside to successfully execute event, i.e. escort deliveries, oversee set up, handle emergency situations, etc.
• Ability to work flexible hours, nights/weekend availability preferred.
• Friday-Sunday availability required.
• Driver’s license to drive garden vehicles.
• Ability to pass all pre-employment requirements including background check and drug screening

Key Competencies

• Ability to manage multiple tasks through use of effective organizational and time-management skills
• Professional work ethic and presence.
• Courteous, committed to guest satisfaction
• Attention to detail; good judgement skills

The mission of the Dallas Arboretum and Botanical Garden is to be a garden for all that enriches lives through beauty, learning, and connection. We are a world-class sanctuary where people and plants flourish in the natural environment.

The Dallas Arboretum is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, age, color, ancestry, national origin, place of birth, religion, sex, sexual orientation, gender identity and expression, military or veteran status, genetic characteristics or disability unrelated to job performance.