Facilitator/Counselor, Bartlett Substance Recovery Service (DOM-Infectious Diseases)

The Johns Hopkins University; Baltimore (MD); On-site; USD 24,000 - 42,000; Full time

Job summary

The Johns Hopkins University is seeking a Facilitator/Counselor for the Bartlett Substance Recovery Service in the East Baltimore Infectious Diseases Clinic. You will support addiction treatment through counseling, care coordination, and collaboration with nurses, physicians, and social workers.

A strong emphasis on destigmatizing care and evidence-based practices is key. You will manage day-to-day RESTORE operations, facilitate team meetings, and document care using Epic, REDCap and other

Qualifications

• Bachelor's Degree in Psychology, Social Work or related field.
• MD Board of Professional Counselors and Therapists licensure/certifications required or eligible.
• Additional education may substitute for experience as per JHU policies.

Responsibilities

• Facilitate RESTORE program and ensure ongoing availability of services in Bartlett.
• Oversee day-to-day administration of RESTORE per established protocols.
• Serve as liaison among RESTORE team, patients, and clinic staff for care plans.
• Maintain patient tracker/registry and ensure documentation is complete.
• Prepare for and facilitate weekly interdisciplinary treatment team meetings.
• Document activities in EMR, REDCap and other registries; ensure data accuracy.

Skills

Counseling

Team collaboration

Care coordination

Patient navigation

Cultural competence

Education

Bachelor's Degree in Psychology or Social Work

MD Board of Professional Counselors and Therapists licensure/certifications (CAC-AD, LCPC, LCSW, etc.)

Tools

Epic

REDCap

Excel

Outlook

MS Word

Job description

We are seeking a Facilitator/Counselor, Bartlett Substance Recovery Service to serve as a Facilitator/Counselor for the Bartlett Substance Recovery Service within the East Baltimore Bartlett Infectious Diseases Clinic’s RESTORE Recovery Support Service. RESTORE is a multidisciplinary team that supports the clinic in delivering addiction treatment to Bartlett patients through evidence-based medications, harm reduction strategies, individual and group counseling, and care approaches that address the social determinants that affect health and well-being.

Under the direct supervision of the Program Manager, the CAC-AD will ensure fidelity to established protocols and provide evidence-based care and support that promotes participation in addiction and infectious disease treatment for a highly vulnerable patient population. The CAC-AD will be responsible for the day-to-day operations of RESTORE, maintain a visible and intentionally destigmatizing presence in the clinic, and treat all patients and colleagues with professionalism, respect, and compassion.

In addition to maintaining professional certification, the individual in this role will be expected to engage in ongoing learning related to infectious diseases and addiction care, as directed by the Program Manager.

Specific Duties & Responsibilities

Program Facilitation (40%)

• Maintain a professional presence and ensure the ongoing availability of RESTORE services in Bartlett.
• Oversee the day-to-day administration and implementation of the RESTORE program in accordance with established protocols.
• Serve as a liaison between the RESTORE treatment team, patients, and Bartlett clinic RNs, APPs, MDs, and staff to support accurate, timely, and bidirectional communication regarding care plans.
• Assume primary responsibility for the patient tracker/registry to ensure all patients are monitored appropriately, no one is overlooked, and all documentation and assigned tasks are completed in a timely manner.
• Prepare for and facilitate weekly interdisciplinary treatment team meetings and communicate treatment plans to relevant care teams.
• Verify the completeness and accuracy of all data collection, documentation, and tracking related to RESTORE team activities.
• Maintain proficiency in relevant software systems, including Epic, REDCap, Excel, Outlook, MS Word, and HIPAA-compliant messaging platforms, and provide technical support to patient navigators as needed.
• Maintain working knowledge of clinic resources and actively pursue collaborative opportunities with nursing, social work, pharmacy, psychiatry, and other relevant services.

Direct Provision of Recovery Support Services as a CAC-AD (60%)

• Actively engage individuals referred to RESTORE and support retention in addiction and infectious disease care that is responsive to their life circumstances and stage of change.
• Serve, alongside the patient navigator, as a primary point of contact for the RESTORE program, responding promptly to calls and messages.
• Collaborate closely with the interdisciplinary RESTORE treatment team and implement team recommendations.
• Provide individual addiction counseling consistent with treatment plans, evidence-based practices, risk mitigation principles, and a strong respect for patient autonomy.
• Facilitate weekly educational support groups for Bartlett patients who use drugs, alcohol, and/or nicotine, in consultation with the program manager and collaborating psychiatry team members.
• Support patient adherence to scheduled appointments and medications and reinforce instructions provided by medical staff.
• Facilitate warm handoffs to higher levels of care and support re-engagement in Bartlett-based services when appropriate. This may include accompanying patients to community-based services such as skilled nursing facilities, residential recovery programs, alcohol detoxification programs, methadone treatment program intakes, hospitals, and emergency departments.
• Maintain familiarity with Hopkins and community-based resources that address addiction-related and social determinants of health barriers experienced by Bartlett patients.
• Model and promote destigmatizing, evidence-based, risk-mitigation-informed care within the Bartlett practice.
• Document all required activities in the Electronic Medical Record, CareWare, REDCap, and other registries or tracking systems as needed.

Minimum Qualifications

• Bachelor's Degree in Psychology, Social Work or another related field.
• At the time of hire, qualified candidates must possess one or more of the following which are recognized by the MD Board of Professional Counselors and Therapists: Alcohol and Drug Trainee status, CSC-AD, CAC-AD, LGADC, LCADC, LGPC, LCPC, or LCSW.
• Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• Minimum of three years of direct care for people who use drugs and alcohol.
• Minimum of one year of meaningful experience with HIV, viral hepatitis, and medical/social consequences of drug and alcohol use.
• Lived personal experience with drug/alcohol use and sustained recovery. Willingness and capacity to share appropriate and helpful aspects of personal experience with substances and recovery while maintaining ethical responsibility, advocacy, mentoring and education, recovery and wellness support, and risk mitigation principles.
• Additional education may substitute for some experience, to the extent permitted by the JHU equivalency formula.
• People living with HIV and/or conditions related to drug/alcohol use are strongly encouraged to apply.

Classified Title: Substance Abuse Counselor

Job Posting Title (Working Title): Facilitator/Counselor, Bartlett Substance Recovery Service (DOM-Infectious Diseases)

Role/Level/Range: ACRP/03/MA

Starting Salary Range: $17.54 - $30.65 HRLY ($57,000 targeted; Commensurate w/exp.)

Employee group: Full Time

Schedule: M-F 8:30am-5pm

FLSA Status: Non-Exempt

Location: School of Medicine Campus

Department name: SOM DOM Infectious Disease

Personnel area: School of Medicine