Facilitator

Jobtailor; New York (NY); On-site; USD 48,000 - 70,000; Full time

Job summary

Jobtailor in New York seeks a program coordinator to facilitate restorative and community-building circles, support restorative justice processes, and coordinate case management. The role requires bilingual English/Spanish, strong facilitation, and ability to work with diverse communities.

Some evenings/weekends may be required; you will collaborate with staff and volunteers to ensure high-quality service delivery while maintaining accurate records and supporting grant compliance.

Qualifications

• Bachelor’s degree or 3–5 years of relevant lived, educational, or professional experience.
• Fully bilingual in English and Spanish (written and verbal).
• Experience with group facilitation; restorative justice facilitation or strong knowledge of restorative justice principles required.

Responsibilities

• Facilitate restorative and community-building circles with clients, family/community members, responsible parties, and staff.
• Support restorative justice processes involving interpersonal harm, including outreach, intake, preparation, and case coordination.
• Provide 1:1 client support, including emotional support, safety planning, referrals, and program completion resources.
• Collaborate with referral sources and community partners to support positive client outcomes.
• Recruit, engage, and train community volunteers participating in restorative programming.
• Organize and participate in community outreach events and meetings, including occasional evenings and weekends.
• Assist in developing training curricula, program materials, protocols, and resources informed by client and staff feedback.
• Support strategic planning and implementation efforts to address systemic issues impacting clients.
• Participate in ongoing restorative justice and circle practice training.
• Monitor and evaluate program effectiveness to ensure high-quality service delivery.
• Maintain accurate case records, data, and reports for compliance, quality assurance, and grant requirements.
• Collaborate with program leadership on grant reporting and provide data to support fundraising and grant applications.
• Perform related administrative and other program duties as assigned.

Skills

Bilingual English/Spanish

Group facilitation

Communication

Documentation

Education

Bachelor’s degree or 3–5 years of relevant experience

Job description

Responsibilities

• Facilitate restorative and community‑building circles with clients, family/community members, responsible parties, and staff.
• Support restorative justice processes involving interpersonal harm, including outreach, intake, preparation, and case coordination.
• Provide 1:1 client support, including emotional support, safety planning, referrals, and program completion resources.
• Collaborate with referral sources and community partners to support positive client outcomes.
• Recruit, engage, and train community volunteers participating in restorative programming.
• Organize and participate in community outreach events and meetings, including occasional evenings and weekends.
• Assist in developing training curricula, program materials, protocols, and resources informed by client and staff feedback.
• Support strategic planning and implementation efforts to address systemic issues impacting clients.
• Participate in ongoing restorative justice and circle practice training.
• Monitor and evaluate program effectiveness to ensure high‑quality service delivery.
• Maintain accurate case records, data, and reports for compliance, quality assurance, and grant requirements.
• Collaborate with program leadership on grant reporting and provide data to support fundraising and grant applications.
• Perform related administrative and other program duties as assigned.

Requirements

• Bachelor’s degree or 3–5 years of relevant lived, educational, or professional experience.
• Fully bilingual in English and Spanish (written and verbal).
• Experience with group facilitation; restorative justice facilitation or strong knowledge of restorative justice principles required.
• Circle practice experience preferred.
• Strong communication, documentation, organizational, and interpersonal skills.
• Ability to work independently and collaboratively while managing a flexible schedule.
• Experience working with diverse communities, particularly Latinx, BIPOC, and low‑income populations, with a commitment to cultural humility.
• Demonstrated professionalism, sound judgment, confidentiality, accountability, and teamwork.
• Commitment to intersectional social justice and supporting trauma survivors.