Facilitator

U.S. Bank; Charlotte (NC); Hybrid; USD 39,000 - 52,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Paid vacation

Holiday opportunities

Job summary

U.S. Bank is seeking a Learning & Development professional to design and facilitate training for diverse business lines, delivering both classroom and virtual experiences.

The role emphasizes needs analysis, solution design, and program evaluation, with responsibilities in coordinating sessions and leveraging feedback to improve outcomes.

Qualifications

• Bachelor's degree or equivalent work experience in business, HR, or related field.
• 2+ years in learning & development, HR, or business.
• Strong understanding of adult learning and instructional design principles.
• Proficient dynamic facilitation for various audiences.
• Ability to set goals and interpret data to create actionable training plans.

Responsibilities

• Facilitates learning experiences in classroom and virtual formats for various levels.
• Assists with needs analysis, design, and development of learning solutions.
• Supports evaluation and measurement of programs and implements improvements.
• Coordinates session logistics and communications for learning events.
• Leverages learner feedback to improve the learner experience.

Skills

Learning & development experience

HR experience

Facilitation

Education

Bachelor's degree in business, human resources, or related field

Two+ years of learning & development or HR experience

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Facilitates dynamic learning experiences for assigned business lines, topics, and levels in classroom and virtual formats with differing levels of complexity aligned to desired goals/strategies/outcomes ranging from new hire training to more complex delivery, development and consultation. Serves as a catalyst for learning by understanding the learner’s needs, creating the right environment for learning, building rapport with participants, and using the appropriate delivery options and media to make learning, engaging, effective, relevant and applicable. Selects and aligns delivery options and media for training and learning events to the desired learning or behavioral outcomes. Assists with needs analysis, design, and development of learning solutions; supports with recommendation of learning or performance solution. Supports evaluation and measurement of programs and implements improvements as needed. Coordinates session logistics associated with planning learning events such as roster management, monitoring training rooms and appropriate technology, as well as communications. Leverages learner feedback, survey data to improve learner experience.

Basic Qualifications

• Bachelor's degree in business, human resources, or related field, or equivalent work experience
• Two or more years of learning & development, HR, or business experience

Preferred Skills/Experience

• Good understanding of adult learning and instructional design principles, practices, and learning sciences particularly in the areas of training and facilitation methods
• Proficient dynamic facilitation skills for various audiences
• Ability to set and meet goals and action plans
• Ability to interpret data to create actionable training plans based on insights
• Effective interpersonal, verbal and written communications skills

Location Expectations: This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $28.27 - $37.69

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.