Facilitation & Advisory Specialist

DTE Energy; Michigan; On-site; USD 60,000 - 80,000; Full time

Job summary

DTE Energy, a major energy provider in Michigan, is seeking an analyst to support programs and answer questions while disseminating information. The role emphasizes collaboration with executives and external stakeholders to help shape programs and services.

Responsibilities include problem assessment, preparing recommendations, and drafting internal documents. The ideal candidate has strong PC skills, customer service experience, and familiarity with contracts and real estate matters.

Qualifications

• Requires working knowledge of PC applications (spreadsheets, graphics, databases).
• Customer service experience and complaint resolution skills.
• Expert knowledge of real estate/rights of way and contracts.

Responsibilities

• Identify problems from symptoms and context, research to form recommendations.
• Communicate facts with directors, supervisors, and employees outside the unit.
• Engage with consultants, industry groups, and public relations to inform stakeholders.
• Attend meetings, prepare documentation, and draft contracts and letters daily.
• Plan own work with budget considerations and manage conflicting priorities.

Skills

PC applications

Customer service

Communication

Problem solving

Education

High school diploma or equivalent

Technical diploma / Associate's degree

Tools

Library/reference services

Reprographics/Micrographics

Telephone skills

Job description

DTE Energy, a major energy provider in Michigan, is seeking an analyst to support programs and answer questions while disseminating information. The role emphasizes collaboration with executives and external stakeholders to help shape programs and services.

Responsibilities include problem assessment, preparing recommendations, and drafting internal documents. The ideal candidate has strong PC skills, customer service experience, and familiarity with contracts and real estate matters.