Facilitated Enroller (Manhattan)

VNS Health; New York (NY); On-site; USD 66,300 - 79,800; Full time

Benefits offered by this job

Generous paid time off (30 days)

Health insurance (Medical, Dental, Vision, Life)

Employer-matched retirement saving funds

Tuition reimbursement opportunities

Job summary

A leading nonprofit health organization in New York seeks a community outreach specialist to engage with diverse neighborhoods, ensuring residents understand their healthcare options. The role involves administering events, cultivating community relationships, and educating groups about health plans. Candidates should have an Associate's Degree and three years in marketing or community relations. This opportunity combines compassion with outreach, making a meaningful impact in healthcare for vulnerable populations.

Qualifications

• Experience with facilitating enrollments and Medicaid applications is essential.
• Minimum of three years in marketing, sales, or community relations is required.
• Experience in health care settings is preferred.

Responsibilities

• Administers community events to enhance visibility of health plans.
• Leads efforts for community events and evaluates their effectiveness.
• Cultivates relationships with Community Based Organizations.

Skills

Communication skills

Organizational skills

Self-directed working

Bilingual skills

Education

Associate's Degree in Business, Marketing, Communications or equivalent

Tools

Salesforce database

Job description

Overview

Bring your energy, compassion, and outgoing personality to our Select Health community outreach Team. In this dynamic, community‑based role, you will function as a facilitated enroller and engage with New Yorkers across diverse neighborhoods to help them understand their healthcare insurance options and guide them through enrollment. If you’re passionate about serving vulnerable and special needs populations, enjoy working outdoors, connecting with others and thrive in a supportive, high‑energy team environment, this is an exciting opportunity to make a meaningful impact.

Driver license, valid car insurance and vehicle may be required based on operational needs.

What We Provide

• Referral bonus opportunities
• Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays
• Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
• Employer‑matched retirement saving funds
• Personal and financial wellness programs
• Pre‑tax flexible spending accounts (FSAs) for healthcare and dependent care
• Generous tuition reimbursement for qualifying degrees
• Opportunities for professional growth and career advancement
• Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities

What You Will Do

• Charters, formulates and administers events and activities designed to enhance the visibility of VNS Health Plans in the community. Assesses effectiveness of programs and events and advises outreach management on improvements to events and strategies to increase product visibility.
• Leads publicity efforts for community events to deliver adequate notice to potential participants and to drive event attendance and effectiveness.
• Evaluates and sets schedule and pace of events; proposes additional events to support continued growth and visibility of VNS Health Plans in particular territory.
• Establishes and cultivates relationships with Community Based Organizations (CBO). Participates in CBO boards, committees and activities to promote community presence and VNS footprint.
• Collaborates with CBO staff to determine specific event(s) offered at site. Negotiates event fees as appropriate.
• Coordinates informational presentations and educates community groups and the public about VNS Health Plans. Acts as subject matter expert on health and wellness.
• Meets and reviews individual monthly referral‑related goals, events development and objectives.
• Identifies potential community partners and opportunities to support referrals to VNS Health.
• Drafts and presents business plan for assigned territory for Outreach management.
• Demonstrates familiarity with, and remains updated with respect to laws, regulations, and policies respecting enrollment and community activities.
• Identifies and classifies appropriate campaigns and sponsorships by gathering and assessing pertinent data from the community and contacts.
• Tracks community event details, including referral and enrollment information, in Salesforce database.
• Participates in special projects and performs other duties as assigned.

Qualifications

Education

Associate's Degree in Business, Marketing, Communications or the equivalent work experience required.

Work Experience

Experience with facilitating enrollments, assisting with recertification, Medicaid coverage verification via ePaces, completing Medicaid applications via NYS Marketplace and/or NY Medicaid CHOICE required.

Minimum of three years’ experience in marketing, sales, public relations, community relations, fund‑raising, or other relevant experience required.

Experience In Health Care Setting Preferred

Excellent written and oral communication, presentation and organizational skills required.

Must be self‑directed and able to work independently.

Bilingual Skills Preferred

Pay Range

USD $66,300.00 - USD $79,800.00 /Yr.

About Us

VNS Health is one of the nation’s largest nonprofit home and community‑based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well‑being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community‑health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.