Facets Configuration Manager (Remote - US)

Cognizant; California; Remote; USD 130,000 - 145,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

401(k) plan

Paid holidays plus PTO

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant in the United States is seeking a Facets Configuration Manager to lead end-to-end configuration delivery across healthcare payer implementations, platform transformations, and regulatory initiatives. You will collaborate with business stakeholders, client leadership, operations, technology partners, and delivery teams to ensure governance, quality, and successful execution.

This remote, full-time role requires 10+ years in healthcare payer tech, 5+ years leading Facets configurations,

Qualifications

• 10+ years of healthcare payer technology, implementation, configuration, or delivery experience.
• 5+ years of experience leading Facets configuration teams, projects, or large-scale implementation efforts.
• Strong knowledge of healthcare payer operations, claims administration, and product management across Commercial, Medicare, and/or Medicaid lines of business.
• Experience leading enterprise implementations, platform migrations, product launches, regulatory initiatives, or transformation programs.
• Proven success managing cross-functional, geographically distributed teams and stakeholder groups.
• Experience with project planning, estimation, governance, RAID management, release management, resource coordination, and executive reporting.
• Strong analytical, leadership, problem-solving, communication, and decision-making skills.

Responsibilities

• Lead configuration delivery across multiple Facets functional areas, including Membership, Group, Product & Benefits, Provider, Claims, Workflow, Billing, Customer Service, and Accounting.
• Translate business, operational, contractual, and regulatory requirements into scalable and sustainable configuration solutions.
• Establish and govern configuration standards, design controls, traceability processes, quality reviews, and approval frameworks.
• Manage configuration scope, timelines, estimates, dependencies, releases, environment promotions, and implementation readiness activities.
• Oversee configuration, migration, testing, deployment, and production support efforts across complex healthcare transformation initiatives.
• Drive solution reviews, impact assessments, defect resolution, risk mitigation, and release management activities.
• Provide leadership, mentoring, and work allocation for onsite and offshore configuration teams while fostering collaboration and delivery excellence.
• Partner with business, compliance, operations, technology, vendors, and client stakeholders to ensure alignment and successful program outcomes.
• Deliver executive-level reporting, governance updates, delivery metrics, and recovery plans to support informed decision-making.
• Support production stabilization, root-cause analysis, configuration audits, and continuous improvement initiatives.

Skills

Leadership

Configuration management

Program governance

Executive reporting

Stakeholder management

RAID management

Release planning

Analytical thinking

Communication

Decision making

Education

Bachelor's degree in Information Technology, Business, Healthcare Administration, Engineering, or related field

Tools

NetworX

CMU

SQL

Job description

About The Role

As a Facets Configuration Manager, you will make an impact by leading end-to-end configuration delivery for healthcare payer implementations, platform transformations, product launches, regulatory initiatives, and migration programs. You will be a valued member of the Healthcare Payer Delivery & Transformation team and work collaboratively with business stakeholders, client leadership, operations teams, technology partners, and delivery teams to ensure successful configuration strategy, governance, quality, and execution.

Location: Remote

Employment Type: Full-Time

Job ID: 00070476192

In This Role, You Will

• Lead configuration delivery across multiple Facets functional areas, including Membership, Group, Product & Benefits, Provider, Claims, Workflow, Billing, Customer Service, and Accounting.
• Translate business, operational, contractual, and regulatory requirements into scalable and sustainable configuration solutions.
• Establish and govern configuration standards, design controls, traceability processes, quality reviews, and approval frameworks.
• Manage configuration scope, timelines, estimates, dependencies, releases, environment promotions, and implementation readiness activities.
• Oversee configuration, migration, testing, deployment, and production support efforts across complex healthcare transformation initiatives.
• Drive solution reviews, impact assessments, defect resolution, risk mitigation, and release management activities.
• Provide leadership, mentoring, and work allocation for onsite and offshore configuration teams while fostering collaboration and delivery excellence.
• Partner with business, compliance, operations, technology, vendors, and client stakeholders to ensure alignment and successful program outcomes.
• Deliver executive-level reporting, governance updates, delivery metrics, and recovery plans to support informed decision-making.
• Support production stabilization, root-cause analysis, configuration audits, and continuous improvement initiatives.

Work Model

We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants within the United States.

Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.

What You Need To Have To Be Considered

• Bachelor's degree in Information Technology, Business, Healthcare Administration, Engineering, or a related field, or equivalent professional experience.
• 10+ years of healthcare payer technology, implementation, configuration, or delivery experience.
• 5+ years of experience leading Facets configuration teams, projects, or large-scale implementation efforts.
• Strong knowledge of healthcare payer operations, claims administration, and product management across Commercial, Medicare, and/or Medicaid lines of business.
• Experience leading enterprise implementations, platform migrations, product launches, regulatory initiatives, or transformation programs.
• Proven success managing cross-functional, geographically distributed teams and stakeholder groups.
• Experience with project planning, estimation, governance, RAID management, release management, resource coordination, and executive reporting.
• Strong analytical, leadership, problem-solving, communication, and decision-making skills.

These Will Help You Stand Out

• Experience supporting Facets upgrades, migrations, production support, and configuration promotion tools such as CMU.
• Knowledge of NetworX, healthcare EDI transactions, healthcare coding standards, system integrations, and SQL-based validation techniques.
• Experience working in Agile, Scrum, hybrid, or large-scale enterprise delivery environments.
• Relevant certifications in Project Management, Agile methodologies, Healthcare Technology, or Facets-related platforms.
• Experience leading healthcare modernization, digital transformation, or operational excellence initiatives.

Salary And Other Compensation

Applicants will be accepted till 10/15/2026

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.

• Please note, this role cannot offer visa transfer or sponsorship now or in the future

The annual salary for this position will be in the range of $130,000 - $145,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.

If you are content with ambiguity, excited by change, and excel through autonomy, we'd love to hear from you!