Fab Projects Coordinator

Paycom; Phoenix, Northern (AZ, KY); On-site; USD 55,000 - 75,000; Full time

Job summary

Paycom in Phoenix, AZ is seeking a Fab Projects Coordinator to guide customer quotes and orders from start to finish. You will coordinate with sales, production and logistics to keep projects on schedule and within budget.

The role requires 2+ years in project management or customer service in a manufacturing setting, with experience in JDE or similar ERP systems. Strong communication and problem solving are essential.

Qualifications

• Minimum 2-year degree in a technical field or 4-5 years previous experience in industry required.
• Minimum 2 years project management experience required.
• Minimum 2 years experience in a customer service/order entry role required.
• Experience with JDE, Hydralist, and other Viking systems preferred.
• Fabrication listing experience preferred.

Responsibilities

• Acts as the main point of contact in managing the customer quote and order process from start to finish, coordinating with internal and external contacts as needed.
• Manages complex customer orders from start to finish, including quotes, returns, pricing discrepancies and expedited orders until complete.
• Determines margins, freight costs, pipe costs, and other financial elements for branch profitability per pricing strategies.
• Leads daily production meetings, develops load/production schedules, and reviews open back orders with facility managers.
• Schedules shipment of product per customer requirements and branch costs, and maintains contract pricing and deadlines.

Skills

Project management

Customer service

Order entry

JDE

Hydralist

Fabrication

Pricing

Vendor coordination

Data reporting

Education

Technical associate degree

Tools

JDE

Hydralist

Viking systems

Job description

# Fab Projects CoordinatorAZ Phoenix - Phoenix, AZ 85034## OverviewPosition TypeFull TimeJob ShiftFirstEducation LevelHigh School/GEDTravel PercentageNone## DescriptionAct as the main point of contact in managing the customer quote and order process from start to finish, including coordinating with internal and external contacts as needed to facilitate all aspects of each customer project as assigned by supervisor.**DUTIES AND RESPONSIBILITIES:** * Manages complex customer orders from start to finish, including all open orders, quotes, returns, claims, pricing discrepancies, expedited purchases/orders, loose material substitutions, etc., until the issues have been resolved and all phases of the order are complete.* Manages all elements in creating customer quotes, including, loose material, stocklisting, fabrication, etc. Determines margins, freight costs, pipe costs, and other financial elements that directly impact branch profitability based on pre-defined pricing strategies.* Manages daily production meetings, including developing the load schedule, production schedule, and reviewing open back orders and expected receipts and truck schedule with other facility managers.* Schedules shipment of product with regard to customer requirements and cost to branch.* Manages all elements associated with establishing and maintaining contract pricing for customers.* Negotiates material deadlines.* Acts as main point of contact within branch for customers as assigned by supervisor, including following up on lost quotes, being available to the CSRs to help resolve daily issues arising with customers and departments, managing complex problem resolution, and fielding inquiries and orders when Customer Service Representatives are not available.* Reports abilities and or deficiencies in processes as they affect the level of service and profitability of the company.* Gathers data and reports information to the branch or regional operations manager, and others as assigned by supervisor.* Communicates the directives of the company as they relate to improving the level of service by conducting meetings with the appropriate personnel and departments.## Qualifications**EXPERIENCE:** * Minimum 2-yr degree in a technical field or 4-5 years previous experience in industry required.* Minimum 2 years project management experience required.* Minimum 2 years experience in a customer service/order entry role required. Experience with JDE, Hydralist, and other Viking systems preferred. Fabrication listing experience preferred.