F5 Load Balancer Network Engineer

Matlen Silver; Charlotte (NC); On-site; USD 90,000 - 96,000; Full time

Job summary

MatlenSilver is actively recruiting a Network Engineer in Charlotte, NC (on-site with interview on-site). The role focuses on F5 load balancing, traffic management, and global network operations across Charlotte, Plano, TX, or Chandler, AZ.

The engineer will handle day-to-day operations, incident management, and change management in a fast-paced environment. Qualified candidates bring 5+ years in load balancing and network engineering, strong ITIL and customer-facing skills, and hands-on

Qualifications

• 5+ years of load balancing and network engineering experience.
• Experience in incident support, including managing high-severity/incidents and incident triaging with vendors.
• Excellent customer-facing communications and ITIL best practices knowledge.
• Minimum 3 years of F5 LTM and GTM.
• 1+ year of F5 APM and ASM experience.
• 1+ year of AVI/VMware experience.
• Ability to troubleshoot advanced networking issues with protocols (BGP, HTTPS, TCP/IP, SSL).
• Python development experience and, at minimum, Bash scripting experience.
• Strong analytical, troubleshooting, and problem-solving skills; able to collaborate across teams.

Responsibilities

• Manage incoming incident tickets and triage to restore service within SLAs.
• Create and modify configurations to restore service on incidents per Change Management.
• Provide resolution to traffic management incidents including troubleshooting, vendor engagement, and documentation.
• Work with Problem Management on root cause analysis and corrective actions.
• Collaborate with Engineering, Architecture, and client teams on core design requirements and standards.
• Document, monitor, troubleshoot, and evaluate network/infrastructure systems to resolve incidents.
• Provide implementation support to other suppliers and client teams as needed.
• Ensure new systems are monitored appropriately with alarms and timely changes to monitoring systems.

Skills

Load balancing

Incident management

Customer communication

F5 LTM

F5 GTM

F5 APM

F5 ASM

VMware

Python scripting

Bash scripting

Networking protocols

Analytical skills

Tools

VMware

Job description

JobTitle:F5LoadBalancerNetworkEngineer

Duration:12months(withanextensionto18months)

Location:Charlotte,NC(On-siteinterviewrequired.Hybrid3daysperweekonsite)

OtherApprovedLocations:Plano,TX,orChandler,AZ

PayScale:$65-70/hrW2(CannotsubcontractorC2C)

JobDescription:MatlenSilverisactivelyrecruitingforaNetworkEngineertosupportourclient'sNetworkServicesDelivery&OperationsteaminCharlotte,NC,Plano,TX,orChandler,AZ.OurclientneedsanEngineerexperiencedinF5LoadBalancingandNetworkTrafficManagementtohandlethedaytodayoperationsofthetrafficmanagementinfrastructureatagloballevel.

Responsibilities

• ManagingincomingIncidentticketsontheclient'sServiceManagementtooltoprovideoperationssupportandtriagetorestoreserviceadheringtothestandardSLAs
• Create,modifyandrepresentappropriateconfigurationchangesrequiredtorestoreserviceonincidentsinadherencetotheBanksChangeManagementprocedures.
• ProvideresolutiontoTrafficManagementincidentsincludingtroubleshootingatanetworklevel,engagingvendors,nextlevelsofescalationanddocumentingincidentrestoration.
• WorkwithProblemManagementonrootcauseanalysisandcorrectiveactionstopreventarepeatoftheassociatedincidents.
• Collaboratewithotherinternal/externalteamssuchasEngineeringandArchitecture,implementationteam,andclientsoncoreconfigurationdesignrequirements/standardsandimpactassessment.
• Responsiblefordocumentation,monitoring,troubleshooting,andevaluationofnetworkandinfrastructuresystems,workingtowardssolvingandresolvingnetworkincidents.
• Provideresolutionandimplementationsupport,asneeded,tootherSuppliersandclientteams.
• Ensurenewsystemsaremonitoredattherightlevelwithalarmingandticketgenerationtested.EnsureadditionsanddeletionsareenteredintheBankssystemsofrecordfordesignsandthatmonitoringsystemsareupdatedonatimelybasis.

RequiredSkills

• 5ormoreyearsofLoadBalancingandNetworkEngineeringexperience
• ExperiencedinIncidentsupport,includingmanaginghighseverity/urgentincidents,incidenttriagingwithothernetworkteamsandvendors.
• Excellentcustomerfacingcommunicationskills,customersupportandknowledgeofITILbestpractices.
• Minimum3yearsofF5LTMandGTM
• 1ormoreyearsofF5APMandASMexperience
• 1ormoreyearsAVI/VMwareexperience
• Candidatemustbeableeffectivelytroubleshootadvancednetworkingissuesinacomplexenvironmentwithknowledgeofcommonlyusedprotocols(BGP,HTTPS,TCP/IP,andSSL)
• Candidatemusthavepythondevelopmentexperienceand,ataminimum,bashscriptingexperience
• Stronganalytical,troubleshooting,andproblem-solvingskillsandabilitytocollaboratewithothertechnicalareastodefinecomplexconfigurationdesigns

AboutMatlenSilver

ExperienceMatters.Letyourexperiencebedrivenbyourexperience.Formorethan40years,MatlenSilverhasdeliveredsolutionsforcomplextalentandtechnologyneedstoFortune500companiesandindustryleaders.Ledbyhardwork,honestyandatrustedteamofexperts,wecansaythatMatlenSilvertechnologyhascreatedasolutionsexperienceandlegacyofsuccessthatisthedifferenceinthewaytheworldworks.

MatlenSilverisanEqualOpportunityEmployerandconsidersallapplicantsforallpositionswithoutregardtorace,color,religion,gender,nationalorigin,age,sexualorientation,veteranstatus,thepresenceofanon-job-relatedmedicalconditionordisability,oranyotherlegallyprotectedstatus.

Ifyouareapersonwithadisabilityneedingassistancewiththeapplicationoratanypointinthehiringprocess,pleasecontactusatemailand/orphoneat:[e-mail]//908-393-8600