F5 Engineer (On-site interview required)

Matlen Silver; Charlotte (NC); Hybride; USD 90 000 - 96 000; Plein temps

Résumé du poste

Matlen Silver is seeking a Network Engineer focused on F5 load balancing to join our Network Services Delivery & Operations team. The role spans Charlotte, NC, Plano, TX, or Chandler, AZ with on-site interviews and hybrid work arrangement.

Responsibilities include incident triage, change management, and incident resolution across a global traffic management infrastructure. Applicants should have 5+ years in load balancing, F5 LTM/GTM, and Python/Bash scripting.

Qualifications

• 5+ years in load balancing and network engineering
• Experience with incident support and ITIL processes
• Strong communication skills for customer-facing support
• Hands-on F5 LTM/GTM, APM/ASM experience

Responsabilités

• Manage incident tickets and restore services per SLAs
• Apply configuration changes per Change Management procedures
• Troubleshoot traffic management incidents with vendors
• Collaborate with engineering, architecture and client teams
• Document, monitor, and resolve network incidents
• Support monitoring setup and timely system updates

Connaissances

Load Balancing

Incident Management

ITIL

F5 LTM/GTM

F5 APM/ASM

AVI/VMware

Networking Protocols

Python/Bash

Troubleshooting

Communication

Outils

F5 BIG-IP

AVI/VMware

Description du poste

Job Title: F5 Load Balancer Network Engineer

Duration: 12 months (with an extension to 18 months)

Location: Charlotte, NC (On-site interview required. Hybrid 3 days per week onsite)

Other Approved Locations: Plano, TX, or Chandler, AZ

Pay Scale: $65-70/hr W2 (Cannot subcontract or C2C)

Job Description:

Matlen Silver is actively recruiting for a Network Engineer to support our client's Network Services Delivery & Operations team in Charlotte, NC, Plano, TX, or Chandler, AZ. Our client needs an Engineer experienced in F5 Load Balancing and Network Traffic Management to handle the day to day operations of the traffic management infrastructure at a global level.

Responsibilities:

• Managing incoming Incident tickets on the client's Service Management tool to provide operations support and triage to restore service adhering to the standard SLAs
• Create, modify and represent appropriate configuration changes required to restore service on incidents in adherence to the Banks Change Management procedures.
• Provide resolution to Traffic Management incidents including troubleshooting at a network level, engaging vendors, next levels of escalation and documenting incident restoration.
• Work with Problem Management on root cause analysis and corrective actions to prevent a repeat of the associated incidents.
• Collaborate with other internal/external teams such as Engineering and Architecture, implementation team, and clients on core configuration design requirements/standards and impact assessment.
• Responsible for documentation, monitoring, troubleshooting, and evaluation of network and infrastructure systems, working towards solving and resolving network incidents.
• Provide resolution and implementation support, as needed, to other Suppliers and client teams.
• Ensure new systems are monitored at the right level with alarming and ticket generation tested. Ensure additions and deletions are entered in the Banks systems of record for designs and that monitoring systems are updated on a timely basis.

Required Skills:

• 5 or more years of Load Balancing and Network Engineering experience
• Experienced in Incident support, including managing high severity/urgent incidents, incident triaging with other network teams and vendors.
• Excellent customer facing communication skills, customer support and knowledge of ITIL best practices.
• Minimum 3 years of F5 LTM and GTM
• 1 or more years of F5 APM and ASM experience
• 1 or more years AVI/VMware experience
• Candidate must be able effectively troubleshoot advanced networking issues in a complex environment with knowledge of commonly used protocols (BGP, HTTPS, TCP/IP, and SSL)
• Candidate must have python development experience and, at a minimum, bash scripting experience
• Strong analytical, troubleshooting, and problem-solving skills and ability to collaborate with other technical areas to define complex configuration designs

Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.

Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: [e-mail] // 908-393-8600