F5 BIG-IP Engineer — IT Infrastructure & High Availability

Mississippi Power Co; Birmingham (AL); Hybrid; USD 85,000 - 110,000; Full time

Job summary

Southern Company Services is seeking an IT Infrastructure Analyst specializing in F5 BIG-IP engineering in Birmingham, AL. The role focuses on configuring, deploying, and maintaining load-balancing services and application delivery components to ensure high availability and security.

Responsibilities include incident response, troubleshooting, and collaborating with network, security and application teams. On-call duties may apply; the role emphasizes documentation and standards adherence.

Qualifications

• BS/BA in Computer Science or MIS is desired or equivalent work experience.
• Demonstrated knowledge of application and network technologies and processes.
• Understanding of security policies and industry best practices.
• Strong communication and influence skills to encourage adoption of standards.
• General knowledge of information technologies used within the system and new technologies.
• Ability to manage priorities, meet schedules, and deliver customer commitments.
• Ability to negotiate with and influence others.
• Ability to build relationships and work in a team atmosphere as well as work independently.
• Ability to provide and accept feedback.
• Strong analytical and troubleshooting skills.
• Professional oral and written communication skills.

Responsibilities

• Configuring, managing, creating and troubleshooting F5 BIG-IP components, virtual servers, pools, SSL certificates, iRules, profiles, and health monitors.
• Collaborate with customers to translate requirements into scalable BIG-IP solutions (virtual server type, monitors, profiles, SSL configs, policies).
• Respond to and resolve incidents within defined SLAs, including on-call/after-hours support.
• Assist with cross-functional troubleshooting to identify causes (including issues outside BIG-IP).
• Perform and read packet captures to diagnose issues.
• Configure applications using cloud-based WAF solutions or on-prem F5 APM/ASM policies.
• Routinely audit Big-IP objects and perform cleanup when necessary.
• Perform TMOS, F5OS upgrades, and hotfix applications.
• Experience with F5 BIG-IP AS3 Extension and CIS operator, including declarative configurations.
• Collaborate with network, security, and application teams on deployment and integration projects.
• Develop and maintain documentation, including network diagrams and SOPs.

Skills

Troubleshooting

Network security

Incident management

Documentation

Analytical thinking

Communication

Team collaboration

Adaptability

Education

BS/BA in CS or MIS

Tools

F5 BIG-IP

AS3 Extension

CIS operator

Job description

Southern Company Services is seeking an IT Infrastructure Analyst specializing in F5 BIG-IP engineering in Birmingham, AL. The role focuses on configuring, deploying, and maintaining load-balancing services and application delivery components to ensure high availability and security.

Responsibilities include incident response, troubleshooting, and collaborating with network, security and application teams. On-call duties may apply; the role emphasizes documentation and standards adherence.