F&MH Maint Support Rep II - CA

FedEx; Santa Fe Springs (CA); On-site; USD 57,423,000 - 85,389,000; Full time

Job summary

FedEx Logistics is seeking a Maintenance Support Representative to assist the Facility Maintenance Manager and technicians with daily operations, including work order processing, vendor interaction, and CMMS reporting.

The role requires strong office skills, attention to detail, and willingness to obtain forklift certification. It offers full-time hours at an hourly pay rate, with a focus on accuracy and efficiency in a fast-paced environment.

Qualifications

• Basic office administration skills and ability to operate standard office equipment.
• Experience with CMMS or maintenance systems is a plus.
• Forklift certification preferred and will be supported to obtain.

Responsibilities

• Completes and processes work orders and purchase orders for management approval.
• Interacts with technicians and vendors to resolve deficiencies via in person, phone, fax, and email.
• Oversees workflow processes and data retrieval through CMMS and reporting tools.
• Maintains and tracks part inventories, including movement and barcoding.
• Researches pricing and quality options for goods based on needs and criticality.
• Tracks spend to budget through contracting and payment ledgers.

Skills

Typing / Data entry

Time management

Multi-tasking

Customer service

Record keeping

Budget & inventory analysis

Education

High School Diploma or GED

Associate's degree in Office Administration

Tools

Microsoft Office

Job description

The Facility & Material Handling Maintenance Support Representative assists the Facility Maintenance Manager, Maintenance Service Managers and maintenance technicians with the day-to-day operation of the maintenance department by perfroming specialized maintenance tasks such as completing and processing work order and purchase order forms through multiple systems, interacting with current vendors and sourcing new vendors when necessary, providing customized reports from the Computerized Maintenance Management System (CMMS), monitoring part inventory and organization including physical movement of parts, maintaining spending- and safety-related documentation in accordance to retention policies and procedures, as well as common office tasks such as filing, copying, faxing, and answering the phone.

ESSENTIAL FUNCTIONS

• Completes work order forms, reviews and prepares for management approval, interacts with technicians and vendors to resolve deficiencies through in person, phone, fax, and email communication.
• Completes contract and purchase order forms for management approval, follows up on delivery and receipt of goods and services and interacts with vendors to resolve deficiencies through in person, phone, fax, and email communication.
• Oversees workflow processes, data entry and retrieval of information via reports and customized queries through the Computerized Maintenance Management System (CMMS).
• Provides oversight of part inventories, including physical movement and barcoding.
• Researches and investigates best pricing and quality options for goods and services based on departmental needs and criticality.
• Tracks spend to budget through contracting and payment ledgers.
• Maintains contract, spending, and safety related document files required by Business Control Self Assessment (BCSA) and record retention policies and procedures.
• Trains and orients new maintenance personnel at the domiciled location and withing the region when necessary.
• Ships and receives freight (up to and including operating a fork truck).
• Performs other duties as assigned

MINIMUM EDUCATION

• High School Diploma or GED required. An Associate's degree in Office Administration is preferred.

MINIMUM EXPERIENCE

• Two (2) years of experience supporting equipment maintenance & repair including an understanding of preventative and corrective maintenance processes.
• Experience with company policies and procedures is preferred.
• Forklift Certification preferred. This will be a requirement once working in the position. The company will assist any incumbents that do not have the certification in obtaining.

KNOWLEGE SKILLS AND ABILITIES

• General business skills such as typing; data entry and review; and use of phone, copier, and fax
• Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals
• Software skills, including use of Microsoft Office software and web-based applications
• Customer service skills necessary to effectively and professionally respond to requests
• Maintain a record of meeting discussions, action items, and task assignments on behalf of the maintenance team
• Budget and inventory analysis
• Forklift Certification preferred and the company will assist any incumbents that do not have in obtaining

JOB CONDITIONS

• Some travel may be required

Preferred Qualifications:

Previous Administration and/or customer service experience is welcome.

Pay Transparency: This compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment.

Pay: $20.04 - $29.80

Additional Details: The Facility & Material Handling Maintenance Support Representative assists the Facility Maintenance Manager, Maintenance Service Managers and maintenance technicians with the day-to-day operation of the maintenance department.

California Fair Chance: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, theCity of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance,and the California Fair Chance Act.

FedEx complies with criminal history and Security Threat Assessment (STA) screening requirements defined by the Transportation Security Administration (TSA) for positions requiring security identification display area (SIDA) access, Department of Transportation (DOT) Federal Motor Carrier Safety Administration (FMCSA) regulations for commercial driving positions, Department of Defense Facility Security Office standard procedures in covered facilities, and all other laws, regulations, or executive orders, including those required by federal, state, or local government contract, or which the Attorney General determines to be essential for an employer to do business with an agency or department of the federal, state, or local government.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)