F&I Manager: Drive Financing & Customer Experience

Ken Garff Automotive Group; Los Angeles (CA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

401k with company match

Wellness Time Off

Year-end bonus program

Employee discounts on vehicle purchase

Job summary

Culver City Toyota, a Ken Garff Automotive Dealership, is seeking a skilled F&I Manager to provide financing options and secure appropriate insurance plans for customers. The role emphasizes building positive lender relationships and maintaining strong cash flow within the finance office.

The ideal candidate has prior dealership F&I experience, excellent communication and negotiation abilities, and a track record of compliant, customer-focused service.

Qualifications

• Friendly and cooperative with an ability to quickly connect with customers.
• Excellent communication and negotiation skills; deals creatively, logically and empathetically with customers and coworkers.
• Detail oriented with a preference for high quality and technical expertise.
• Previous experience in a dealership F&I Department, selling of financial services, or auto sales.
• High School diploma or equivalent required; college degree preferred.
• Must be able to provide references upon request.

Responsibilities

• Treat every customer in a friendly, professional manner, regardless of the customers financing or purchasing decision, or credit ability.
• Manage overall production of reserve income, F&I product penetrations and income, and per-vehicle retail (PVR) averages in accordance with company standards.
• Set up monthly forecasting in conjunction with the sales department forecasting; Use the forecast to establish and meet monthly objectives.
• Submit all paperwork to (and obtain approval from) finance sources on all finance deals; finalize all paperwork necessary in the car deal in a timely manner and submit to the accounting office.
• Collect and safeguard all money and fees required in the transactions.
• Assist the dealership in managing deal and cash flow in accordance with the company Contracts-In-Transit (CIT) guidelines.

Skills

Customer connection

Communication skills

Negotiation

Attention to detail

F&I dealership experience

Education

High School diploma

College degree preferred

Job description

Culver City Toyota, a Ken Garff Automotive Dealership, is seeking a skilled F&I Manager to provide financing options and secure appropriate insurance plans for customers. The role emphasizes building positive lender relationships and maintaining strong cash flow within the finance office.

The ideal candidate has prior dealership F&I experience, excellent communication and negotiation abilities, and a track record of compliant, customer-focused service.