F&B Utility Supervisor

grand-canyon-resort-corp; United States; On-site; USD 52,000 - 78,000; Full time

Job summary

Grand Canyon West is seeking a Food & Beverage Utility Supervisor to oversee a team of Food Handlers/Cooks across locations. You will coordinate daily schedules, ensure sanitation and food safety, and deliver prompt, courteous service to guests.

The role requires strong communication, leadership, and multitasking abilities, plus experience in food handling, inventory control, and vendor management. A valid driver’s license and a high school diploma are preferred. Remote work is not offered.

Qualifications

• Excellent communication with guests and staff.
• Ability to lead, coach, train and develop Food Handlers–Cooks.
• Experience with food handling, preparation and sanitation.
• Experience with inventory, ordering, stock levels and vendor management.
• Cash handling and cash handling policies.
• Ability to handle difficult guest relations.
• Ability to use relevant computer software.

Responsibilities

• Direct supervision of Food Handlers/Cooks; schedule daily coverage.
• Ensure health and sanitation policies and temperature logs are followed.
• Maintain high food quality and prompt courteous service.
• Manage difficult guest relations situations.
• Conduct performance evaluations and promote team growth.
• Lead, coach, train, and motivate staff in all aspects of their jobs.
• Oversee inventory, stock levels, ordering and vendor management.
• Communicate timely and accurately with employees.
• Foster teamwork and maintain positive working relationships.
• Keep the Manager apprised of issues and cover in their absence.
• Perform other duties as assigned.

Skills

Communication

Team leadership

Food handling

Inventory management

Cash handling

Guest relations

Computer skills

Education

High School Diploma or GED

Tools

Food safety software

Vendor management software

Job description

Position: Food & Beverage Utility Supervisor – GCW

Supervises a team of Food Handlers/Cooks responsible for production of food products in a safe and healthy manner, using proper food handling and sanitation procedures. May be assigned to multiple locations at Grand Canyon West. Ensures outstanding and prompt customer service, courteous, friendly and personable. Responsible for coordinating daily work schedules of the team.

Knowledge and Abilities

• Demonstrated ability to communicate well and interact with guests and staff in a clear, concise manner providing prompt, outstanding customer service.
• Ability to lead, coach, train and develop Food Handlers–Cooks in all aspects of their jobs; foster a team environment, multi-task efficiently, maintain positive working relationships.
• Demonstrated ability to handle all aspects of food handling, preparation and monitoring, using sound health and sanitation practices.
• Demonstrated ability to handle inventory, ordering, stock levels and vendor management for Food & Beverage.
• Demonstrated ability to handle cash and follow all proper cash handling policies and procedures.
• Demonstrated ability to handle difficult guest relation situations.
• Ability to work with appropriate, related computer software.

Duties & Responsibilities

• Direct supervision of Food Handlers/Cooks; coordinate daily work schedules to ensure all GCW locations are covered.
• Ensure sound health and sanitation policies and procedures are followed at all times; monitor food temperature checks and completion of logs reporting time and temperatures.
• Ensure high food quality standards and that customers receive prompt and courteous service.
• Manage difficult guest relations situations.
• Perform regular and timely performance evaluation discussions and documentation with team members, promote a team environment and provide individual growth opportunities.
• Lead, coach, train, develop and motivate team members in all aspects of their jobs.
• Responsible for Food & Beverage inventory, stock levels, ordering and vendor management.
• Ensure all communications are shared with employees in a timely and accurate manner, as appropriate.
• Foster a team environment, multi-task efficiently and maintain positive working relationships.
• Keep the Manager apprised of all issues and fill in for Manager in their absence.
• Perform other work-related duties as assigned.

Qualifications

• Good oral and written communication skills and strong interpersonal skills.
• Valid Driver’s License with a clean driving record.
• High School Diploma or GED.
• Prior experience in the cooking and serving industry, restaurant or fast food industry preferred; cash handling and customer service experience preferred.
• Current Food Handlers’ card.
• Preference given to Hualapai Tribal members.

Working Conditions

Kitchen environment with exposure to heat. Must be able to work extended periods while standing. Must be able to work varying schedules, weekends and holidays. Willingness to work in a remote location. Applicants must pass a pre-employment drug screen and extensive background check may be required.

Equal Employment Opportunity Statement

All applicants are considered without regard to age, sex, race, national origin, religion, marital status, sexual orientation or physical disability. However, preference may be given to persons of Indian descent in accordance with Public law 88-353, Section 703 (7-2-71) and Public Law 93-638, Section 7B.