F&B Team Member - SportONE Parkview Icehouse

The Sports Facilities Advisory & Management; Fort Wayne (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

SPI SFM, LLC is seeking a part-time Food & Beverage Team Member for PSM Icehouse in Fort Wayne, IN. You will deliver friendly service, handle transactions, and support event operations.

This role requires weekend/evening availability, physical stamina to lift and stand, and a team-focused mindset. Training is provided, with opportunities to grow within a premier sports and entertainment venue.

Join a collaborative team committed to guest experience, safety, and top-notch service.

Qualifications

• Must be at least 16 years old.
• Must be able to work weekends, nights, and holidays.
• Experience operating a cash register and balancing a cash drawer.
• Ability to communicate in a positive, friendly manner with patrons.
• One year of customer service experience preferred.

Responsibilities

• Provide outstanding customer service to guests.
• Operate cash register and process payments.
• Balance cash drawer daily.
• Maintain clean Food & Beverage areas and assist in serving food items.
• Assist in food preparation and serving.
• Assist in dishwashing and sanitation duties.
• Record and report temperatures for safety and quality.
• Notify management of suspicious activity or cash drawer discrepancies.

Skills

Customer service

Cash handling

Cash register operation

Communication

Job description

FOOD & BEVERAGE TEAM MEMBER - PSM Icehouse

SPI SFM, LLC

LOCATION: Fort Wayne, IN

DEPARTMENT: FOOD & BEVERAGE

REPORTS TO: FOOD & BEVERAGE MANAGER

STATUS: PART-TIME (NON-EXEMPT)

ABOUT THE COMPANY:

PSM Icehouse is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Fort Wayne, IN. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

PSM Icehouse is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The Food & Beverage Team Member is responsible for providing efficient food services procedures to be used in all food areas and to assist the Food & Beverage operations in daily preparations and execution of events.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Assist customers as needed with outstanding customer service
• Operate an electronic cash register and credit card machine
• Perform basic mathematical computations
• Balance drawer and manage daily income
• Communicate with the public in a tactful, polite, and friendly manner
• Clean food & beverage areas and tables; assist in preparing and serving food items; fill condiment containers
• Scrape and rinse dishes, load dishwasher and operate dishwashing machine, wash dishes, carts, pots, pans, and equipment
• Take and record temperature of food to ensure proper temperature controls in the transportation of food
• Assist in unloading, lifting, and carrying food and supplies from trucks and storage areas, and place them in designated areas
• Alert management immediately for the following incidences: suspicious acting persons, intoxicated individuals, adults with no children, etc.
• Alert management immediately regarding mistake or adjustment to the cash drawer
• Additional tasks assigned by management

MINIMUM QUALIFICATIONS:

• Must be at least 16 years of age
• Must be able to work weekends, nights, and holidays
• Prior experience operating a cash register and balancing a cash drawer
• Ability to communicate in a positive, friendly manner with patrons
• One year of customer service experience with general public preferred

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 40 pounds waist high
• Will be required to stand for extended periods of time
• Able to enter information on computers
• Must comply with safety and health code standards
• Good personal hygiene
• Facility has intermittent noise
• Must wear proper uniform

PREFERRED:

• Current Food Handlers Card
• CPR/First Aid Certified
• 1+ years of experience in food service environment