F&B Supervisor - Lobby Lounge

Montage Hotels & Resorts; Laguna Beach (CA); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Free meals

Free uniforms

Hotel discounts

Healthcare benefits

401k retirement plan

Job summary

Montage International is seeking a Food & Beverage Supervisor to lead teams and ensure exceptional guest service. You'll train new staff and monitor service standards while fostering a collaborative environment.

The role requires flexibility in scheduling, as well as experience in food and beverage operations. Enjoy benefits like free meals, hotel discounts, and ongoing community events. Join us in crafting memorable experiences for our guests!

Qualifications

• Ability to work a flexible schedule, including weekends and holidays.
• One year minimum of experience in food and beverage operations.
• Luxury hotel experience is a plus.

Responsibilities

• Train new staff and provide ongoing training for existing staff.
• Monitor inventory levels and order supplies as needed.
• Handle customer inquiries and complaints professionally.
• Assist management with scheduling and administrative duties.
• Ensure food and beverages are served in a timely manner.
• Interact with guests to ensure a positive experience.

Skills

Team collaboration

Exceptional guest service

Open to learning

Integrity

Tools

Micros systems

Computer skills

Job description

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

At Montage, It’s All Because of YOU!

Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Montage, we know our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Montage is more than a job; it’s a way of life. Don’t just imagine the possibility—join us.

Your Journey

• Train new staff and provide ongoing training and development opportunities for existing staff to enhance their skills and knowledge.
• Monitor inventory levels and order supplies as needed to ensure sufficient stock levels while minimizing waste.
• Handle customer inquiries, complaints, and special requests in a professional and timely manner, ensuring high levels of customer satisfaction.
• Assist management with scheduling, labor controls, and other administrative duties
• Assist theDepartment Manager in the development, implementation and maintenance of service standards
• Ensure food and beverages are being served in a professional and timely manner
• Monitor set up and maintenance of department to ensure all side work is complete
• Interact with guests to ensure a positive guest experience
• Deliver on guests’ expectations and have the desire to create WOW moments
• Perform additional duties as assigned that may be outside of the normal scope of duties based on business needs

About You

• You love leading teams and working collaboratively
• You are passionate about providing exceptional guest service and creating memorable moments
• You are open to learning, developing, and growing both yourself, personally, and helping others do the same
• You are trustworthy and have integrity

Must Haves

• Ability to work a flexible schedule, including weekends and holidays
• Ability to collaborate in a team environment
• Intermediate computer skills
• Prior micros or other systems experience
• One year minimum of experience in food and beverage operations
• Luxury hotel experience, a plus

You Will Enjoy

• Free meals
• Free uniforms and cleaning
• Ongoing community outreach events
• Hotel discounts
• Associates’ events throughout the year
• Healthcare benefits
• 401k retirement plan with company matching

Physical Requirements

• Grasping, holding, sitting, walking, repetitive motions, bending over
• Ability to stand and exercise mobility for extended periods of time during your scheduled shift
• Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift

At Montage, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer – veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location.

The pay scale for F&B Supervisor is $28.00

The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.