F&B Supervisor: Lead Team, Elevate Service (PTO + 401K)

Round1 Entertainment Inc; Gurnee (IL); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Medical

Dental

401(K) with company matching

Job summary

Round1 Entertainment Inc. is hiring a Food & Beverage Supervisor responsible for overseeing all F&B operations at our bowling center and arcade in Gurnee, IL. You will forecast, plan, and manage orders, staff, and finances to maximize sales while delivering an exceptional guest experience.

Open availability from 10AM to 2AM daily is required; you must be 21+ and comfortable serving alcohol. You will lead a team, ensure safety, and report on performance to management.

Qualifications

• Strong customer service orientation.
• Excellent interpersonal and communication skills.
• Ability to lead and motivate a team.

Responsibilities

• Manage F&B operations within budgeted guidelines and standards.
• Monitor food prep, portions, garnishing, and presentation for quality.
• Schedule deliveries and staff; verify product quality.
• Monitor budgets and payroll; ensure authorized expenditures.
• Handle customer complaints and ensure service quality.
• Ensure alcohol service knowledge and compliance with policies.
• Lead and train F&B staff; foster teamwork and ownership.
• Ensure safety and health regulations compliance.
• Report on sales results and productivity to management.

Skills

Customer service

Interpersonal skills

Communication skills

Critical thinking

Team leadership

Education

High School Diploma or GED

Job description

Round1 Entertainment Inc. is hiring a Food & Beverage Supervisor responsible for overseeing all F&B operations at our bowling center and arcade in Gurnee, IL. You will forecast, plan, and manage orders, staff, and finances to maximize sales while delivering an exceptional guest experience.

Open availability from 10AM to 2AM daily is required; you must be 21+ and comfortable serving alcohol. You will lead a team, ensure safety, and report on performance to management.