F&B Supervisor: Lead Service & Guest Experience

Geronimo Hospitality Group; Boise (ID); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Training & development

401K

Medical benefits

24/7 online care

Pet insurance

Job summary

Geronimo Hospitality Group's Warehouse Food Hall in Boise is seeking a Food and Beverage Supervisor to lead daily front-of-house operations, training, and guest service excellence.

You will oversee scheduling, payroll, inventory, and weekly orders, hire staff, ensure health and safety standards, and work on improving guest experience while maintaining costs. Must have high school diploma and Food Manager Certification; US work authorization.

Qualifications

• High level of professionalism.
• Knowledge of service and food and beverage, generally involving at least 1 year of front-of-house operations and/or assistant management positions.
• Possess excellent basic math skills and have the ability to operate a POS system.

Responsibilities

• Assist with hiring, scheduling, payroll, inventory, and other managerial duties as assigned.
• Oversee that ordering is completed weekly and communicate product alterations or substitutions as needed.
• Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
• Assist in the development and improvement of the training programs and policies/procedures as needed.
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Respond to guest inquiries and complaints.
• Ensure that all food and products are consistently served according to Geronimo Hospitality standards.
• Achieve restaurant objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.

Skills

Professionalism

POS system

Food & beverage knowledge

Education

High school diploma

Tools

POS system

Job description

Geronimo Hospitality Group's Warehouse Food Hall in Boise is seeking a Food and Beverage Supervisor to lead daily front-of-house operations, training, and guest service excellence.

You will oversee scheduling, payroll, inventory, and weekly orders, hire staff, ensure health and safety standards, and work on improving guest experience while maintaining costs. Must have high school diploma and Food Manager Certification; US work authorization.