F&B Supervisor - La Zozzona

Hyatt Hotels Corporation; Scottsdale (AZ); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Discounted hotel room nights

Complimentary hotel room nights

Free employee meals

Free parking

Medical Dental and Vision Insurance

Retirement savings plan

Tuition/Wellness reimbursement

Employee Stock Purchase plan

Employee discounts at retailers

Job summary

Grand Hyatt Scottsdale Resort, part of Hyatt Hotels Corporation, is seeking an F&B Supervisor to lead daily operations at La Zozzona, upholding Forbes 5-Star service standards and delivering exceptional guest experiences in a luxury setting.

Starting rate is $23.00 per hour. The role demands strong leadership, guest-service focus, and a flexible schedule including evenings, weekends, and holidays as part of Hyatt's world-class hospitality team.

Qualifications

• Previous supervisory experience in an upscale setting preferred.
• Strong leadership and guest service skills.
• Knowledge of food, wine, and beverage service.
• Flexible schedule, including evenings, weekends, and holidays.
• Opportunities to work around the world with Hyatt Hotels and Resorts
• Discounted & Complimentary Hotel Room Nights
• Enjoy free employee meals in our employee dining hall
• Free covered parking
• Medical Dental and Vision Insurance (Full-time colleagues)
• Retirement savings plan
• Excellent training and professional development
• Tuition/Wellness reimbursement, up to $1,000 a year!
• Employee Stock Purchase plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more

Responsibilities

• Oversee opening, service, and closing procedures.
• Maintain Forbes 5-Star service standards and guest satisfaction.
• Engage with guests, address concerns, and personalize experiences.
• Lead and motivate front-of-house team members.
• Conduct pre-shift meetings and communicate priorities.
• Assist with scheduling, labor management, and cost control.
• Support inventory management and ordering.
• Monitor cash handling and POS accuracy.
• Ensure compliance with health, safety, and sanitation standards.

Skills

Leadership

Guest service

Communication

Team supervision

Job description

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone." Peggy Focheux Duval: Director of Learning & Development, France

Connect to the heart of the West and embrace the captivating optimism of the Sonoran Desert at Grand Hyatt Scottsdale Resort. The richly appointed property and sophisticated architectural designs inspired by Frank Lloyd Wright, reflect the romance of the American Southwest. Our magnificently designed property and artistic architectural features amplify dramatic mountain views, inspire connections to water, and reveal enticing botanical interactions. Captivating amenities and six elevated dining experiences, led by celebrity chef Richard Blais, echo the region's variety and rich heritage–beckoning travelers to deeply connect with the illuminating essence of our surroundings.

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

La Zozzona at Grand Hyatt Scottsdale Resort

Where the elegance of Italian cuisine meets the vibrant flair of Arizona. Curated by renowned celebrated Chef Richard Blais, La Zozzona offers guests handcrafted pasta, tender cuts of meats, and the freshest seafood, all served in a warm, sophisticated ambiance. The atmosphere is upscale yet relaxed, making it the perfect setting for team members who appreciate fine dining with personality and style.

Roles and Responsibilities include but are not limited to:

** Starting rate: $23.00 per hour

F&B Supervisors possess strong leadership, communication, and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. F&B Supervisors must demonstrate fundamental food and beverage knowledge and serve as the liaison between culinary and F&B operations. This position plays a significant role in the overall outlet performance, which includes product quality and service standards. The ideal candidate will lead daily operations at La Zozzona, ensuring exceptional service, smooth execution, and team development in a luxury dining environment.

• Oversee opening, service, and closing procedures.
• Maintain Forbes 5-Star service standards and guest satisfaction.
• Engage with guests, address concerns, and personalize experiences.
• Lead and motivate front-of-house team members.
• Conduct pre-shift meetings and communicate priorities.
• Assist with scheduling, labor management, and cost control.
• Support inventory management and ordering.
• Monitor cash handling and POS accuracy.
• Ensure compliance with health, safety, and sanitation standards.

Qualifications

Qualifications:

• Previous supervisory experience in an upscale setting preferred.
• Strong leadership and guest service skills.
• Knowledge of food, wine, and beverage service.
• Flexible schedule, including evenings, weekends, and holidays.
• Opportunities to work around the world with Hyatt Hotels and Resorts
• Discounted & Complimentary Hotel Room Nights
• Enjoy free employee meals in our employee dining hall
• Free covered parking
• Medical Dental and Vision Insurance (Full-time colleagues)
• Retirement savings plan
• Excellent training and professional development
• Tuition/Wellness reimbursement, up to $1,000 a year!
• Employee Stock Purchase plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more

Our Values:Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

About The Hiring Process

We areexcited thatyou havechosen to express interest in joining Hyatt Hotels and Resorts.We willbe sure to take a look at your application and get back to you within a week of your submission. Thankyou for your patience while we do so.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Proof of eligibility to work in the United States is required, as well as a completed background check.

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