F&B Supervisor

Stonebridge Companies; New Orleans (LA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO

401(k) matching

Wellness programs

Life and Disability Insurance

Tuition Assistance

Travel Perks

Lodging Perks

Job summary

Stonebridge Companies in New Orleans is seeking a Food & Beverage Supervisor to oversee restaurant and bar operations, ensuring efficient service, profitability, and guest satisfaction while maintaining brand standards.

The role requires 3+ years in F&B supervision, strong POS, cost control, liquor-law knowledge, and excellent leadership and communication. This is a full-time, non-exempt position with competitive benefits and the flexibility to work nights, weekends, and holidays.

Qualifications

• 3+ years of experience in food & beverage operations or a supervisory role.
• Strong understanding of POS systems, cost control, and inventory management.
• Knowledge of food hygiene regulations and liquor laws.
• Proven ability to manage and lead a team, including training and performance management.
• Excellent customer service skills, with a focus on guest satisfaction.
• Strong communication skills, both written and verbal.

Responsibilities

• Supervise and control restaurant and bar operations to meet brand standards.
• Ensure efficient service and maintain profitability.
• Maintain hygiene and safety standards across dining areas.
• Supervise and train food & beverage staff to ensure courteous service.
• Oversee bartenders and room service staff, ensuring standards are met.
• Manage ordering, storage, and issuing of goods with security and stock control.
• Address customer complaints and uphold service quality.
• Collaborate with other departments to ensure smooth operations.

Skills

POS systems

Cost control

Inventory management

Liquor laws

Team leadership

Customer service

Communication

Pressure management

Tools

POS systems

Job description

City, State: New Orleans, Louisiana Title: Food & Beverage Supervisor Location: City, State FLSA: Non-Exempt Status: , full-time, Reports to: Food & Beverage Manager Supervises: Food & Beverage Team Members Pay Range: $22.00

Job Summary

The Food & Beverage Supervisor is responsible for supervising and controlling the restaurant and bar operations to meet hotel and brand standards. The role includes ensuring efficient service, maintaining profitability, and compliance with regulations, particularly liquor laws, while delivering an exceptional guest experience.

Essential Functions and Duties

• Ensures prompt and efficient service of all meals, snacks, and beverages to the required standards.
• Maintains profit margins by managing costs through sales analysis, menu costing, and cash handling procedures.
• Ensures cleanliness and maintenance of the restaurant and bar, including table setups and flower arrangements.
• Supervises food and beverage associates, ensuring they are well-groomed, professionally dressed, and provide courteous service.
• Manages bartenders and room service staff, ensuring they are trained and meet service standards.
• Oversees room service orders to ensure timely and accurate delivery.
• Manages the ordering, storing, and issuing of goods, maintaining security and adherence to stock requirements.
• Handles customer complaints and ensures high service quality.
• Ensures compliance with hygiene, health, and safety standards.
• Conducts regular performance reviews, identifies training needs, and ensures ongoing staff development.
• Circulates throughout the restaurant and bar, maintaining visibility with guests and staff.
• Conducts regular staff training and stays informed about industry trends for continuous improvement.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Required Experience, Education, and Skills

• 3+ years of experience in food and beverage operations or a supervisory role.
• Strong understanding of POS systems, cost control, and inventory management.
• Knowledge of food hygiene regulations and liquor laws.
• Proven ability to manage and lead a team, including training and performance management.
• Excellent customer service skills, with a focus on guest satisfaction.
• Strong communication skills, both written and verbal.
• Ability to work under pressure and manage multiple tasks in a fast-paced environment.
• Proficiency in resolving guest complaints and maintaining high service standards.
• Ability to collaborate with different departments, such as front office and housekeeping.

Work Environment

Must be able to stand and walk for extended periods. Must be able to lift up to 30 lbs. occasionally. Requires working in an indoor environment, with some exposure to temperature changes depending on operational needs. Flexibility to work nights, weekends, and holidays as required to meet business demands.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunity

Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, etc. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2026-10-02. Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

Additional Information

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. We are visionaries in the hospitality industry, fueled by innovation and precision, and guided by our core values, which are Courage, Vigilance, Collaboration, Passion, Creativity, and Empowerment. As a privately owned hotel management company, we are committed to providing experiences and opportunities for our guests to create lifelong memories through travel. Managing a portfolio of over 160 hotels across the United States, we offer extensive growth opportunities for our partners and investors, and exceptional hospitality career opportunities for our team members. All Stonebridge openings are projected to close within 30 days of the original posting date.