Supervisor - Claim Jumper

Golden Nugget Las Vegas; Laughlin (NV); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading Las Vegas hotel and casino is looking for a Food and Beverage Supervisor to monitor profitability and maintain high customer service standards within the beverage department. Responsibilities include managing daily sales, costs, and employee performance, as well as implementing marketing plans to maximize revenue. Ideal candidates will possess excellent people skills and the ability to ensure compliance with service standards and training for staff. This position does not earn tips.

Qualifications

• Strong people skills in dealing with guests and employees.
• Ability to motivate employees and ensure consistency in service standards.
• Experience in monitoring inventory and par levels.

Responsibilities

• Monitor daily sales and costs for all beverage outlets.
• Maximize revenue and implement marketing plans for beverage outlets.
• Ensure quality standards and service rules are followed.

Job description

Summary

It is the responsibility of the Food and Beverage Supervisor to monitor the Food and Beverage departments’ profitability while ensuring all employees maintain Golden Nugget customer service standards. Interact with other Department Heads to help beverage department operations proceed smoothly.

Responsibilities

• Continually monitor all daily sales, ordering/par levels, and costs for all beverage outlets. Also constantly monitor outlet performance and seek to exceed budgeted goals/improve beverage department operations by focusing on the following areas:
• Maximizing revenue
• Creating, implementing, and modifying marketing plan(s) for beverage outlet(s), with approval of Food and Beverage management
• Reducing labor expense(s) based on business levels
• Reducing all other expenses, including maintenance on bar/beverage equipment
• Consistently demonstrate and ensure all other employees maintain quality standards and follow established service rules/procedures, including all Golden Nugget, Beverage Department, Health & Safety standards, as well as other rules/procedures designated by Food and Beverage Department management.
• Responsible for counseling and disciplining all employees. Enforce departmental rules. Make sure consistency of rule enforcement is maintained.
• Responsible for accurate scheduling of all positions/all shifts.
• Maintain accurate paperwork regarding inventory/par levels, special event scheduling, payroll, employee records.
• Consistently demonstrate excellent people skills, both in dealing with guests, as well as employees.
• Encourage/motivate employees regarding morale, employee development, employee ability to provide great customer service. Must be accessible and available to department employees, also help employees prepare for future advancement opportunities by monitoring all Food and Beverage Department employee training.

Qualifications

• Continually monitor all daily sales, ordering/par levels, and costs for all beverage outlets. Also constantly monitor outlet performance and seek to exceed budgeted goals/improve beverage department operations by focusing on the following areas:
• Maximizing revenue
• Creating, implementing, and modifying marketing plan(s) for beverage outlet(s), with approval of Food and Beverage management
• Reducing labor expense(s) based on business levels
• Reducing all other expenses, including maintenance on bar/beverage equipment
• Consistently demonstrate and ensure all other employees maintain quality standards and follow established service rules/procedures, including all Golden Nugget, Beverage Department, Health & Safety standards, as well as other rules/procedures designated by Food and Beverage Department management.
• Responsible for counseling and disciplining all employees. Enforce departmental rules. Make sure consistency of rule enforcement is maintained.
• Responsible for accurate scheduling of all positions/all shifts.
• Maintain accurate paperwork regarding inventory/par levels, special event scheduling, payroll, employee records.
• Consistently demonstrate excellent people skills, both in dealing with guests, as well as employees.
• Encourage/motivate employees regarding morale, employee development, employee ability to provide great customer service. Must be accessible and available to department employees, also help employees prepare for future advancement opportunities by monitoring all Food and Beverage Department employee training.

This position does not earn tips.