F&B Supervisor

Tennessee Grasslands; Gallatin, Northern (TN, KY); Hybrid; USD 28,000 - 39,000; Full time

Job summary

Grasslands Club in Gallatin, TN seeks a Food & Beverage Supervisor to lead the floor, serve, bartend, and train team members while ensuring exceptional member experience.

The role combines hands-on service with staff coaching, optimizing service flow, and upholding Grasslands' standards across outlets and events.

Qualifications

• 2+ years of food and beverage service with leadership experience.
• Bartending experience and willingness to be trained/certified.
• Private club, upscale venue, or hotel experience preferred.
• ServSafe, TABC, and responsible alcohol-service certifications required.

Responsibilities

• Lead by example on the floor, directing servers, bartenders, hosts and service staff.
• Provide on-the-floor coaching and training to new and existing staff.
• Maintain a constant visible presence and ensure service standards are met.
• Serve and bartend as needed and manage seating, flow, and safety during shifts.

Skills

Bartending experience

Supervisory experience

Customer service

Tools

ServSafe Certification

TABC Certification

Alcohol-service certification

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Gallatin, TN, US

11 days ago Requisition ID: 1066

Reports To: Food & Beverage Manager

Status: Full-Time, Hourly, Non-Exempt

Grasslands Club is seeking a Food & Beverage Supervisor to provide hands-on, on-the-floor leadership within one of our two clubhouses. This is a working leadership role — someone who serves, bartends, and picks up side work alongside the team, while directing the floor, training staff, and making sure every member interaction reflects Grasslands' standards. Working closely with and reporting to the Food & Beverage Manager, the Supervisor is the steady, visible presence on the floor during every shift: comfortable waiting a table one minute and coaching a server through a tough moment the next.

Leadership & Training

• Serve as a working supervisor on the floor during assigned shifts, leading by example alongside servers, bartenders, hosts, and service assistants.
• Direct and coordinate Front of House staff during service — assigning stations and side work, adjusting coverage in real time, and keeping service moving smoothly.
• Act as a hands-on trainer for new and current employees, reinforcing service standards, menu and beverage knowledge, POS procedures, and Club policies.
• Provide in-the-moment coaching and correction when standards aren't met, and recognize employees who exemplify Grasslands' service culture.
• Help lead pre-shift meetings in the F&B Manager's absence, communicating covers, reservations, member preferences, and operational priorities to the team.
• Support the F&B Manager with scheduling input, shift coverage, and day-to-day staffing needs.

Member Experience & Service

• Maintain a constant, visible presence in the dining room, bar, clubroom, terrace, and/or pool areas — this is a floor role, not an office role.
• Perform regular table touches to check in on members, gather feedback, and make sure service is meeting expectations.
• Build genuine relationships with members, learning names, preferences, and habits over time.
• Step in immediately to resolve member concerns, involving the F&B Manager for anything beyond the Supervisor's authority.
• Personally serve and bartend as needed to support the team during service, especially during peak periods, events, and tournaments.

Floor Operations & Service Execution

• Open and close assigned outlets, including side work, setup, breakdown, and cleanliness standards.
• Execute and enforce sequence-of-service and bar service standards consistently across shifts.
• Monitor dining room and bar flow, adjusting seating, staffing, and pacing as needed.
• Support beverage service, including bartending, wine and cocktail service, and responsible alcohol service.
• Assist with inventory counts, product receiving, and basic cost-control practices as directed by the F&B Manager.
• Ensure compliance with health, sanitation, responsible alcohol service, and workplace safety standards during every shift.
• Report equipment, maintenance, or safety issues to the F&B Manager promptly.

What you have:

• 2+ years of food and beverage service experience, with prior lead, supervisory, or trainer experience required.
• Bartending experience required (or strong willingness and ability to be trained and certified).
• Private club, upscale restaurant, resort, or hotel experience preferred.
• ServSafe and TABC certification and responsible alcohol-service certification
• Ability to work a flexible schedule, including weekends, holidays, and events/tournaments.
• Ability to stand and be on your feet for extended periods, and to lift/carry as needed for the role.

Key Attributes

We're looking for someone who:

• Leads from the floor, not the office — genuinely enjoys serving and bartending alongside the team.
• Can shift seamlessly between hands-on service and directing others.
• Sets a clear, consistent example of Grasslands' service standards.
• Builds real relationships with members and takes pride in knowing their preferences.
• Communicates clearly, stays calm under pressure, and makes good judgment calls in the moment.
• Wants to grow into a management role within the private-club industry.

Compensation:$24/hour

At Grasslands Club, we’re building something rare North of Nashville: two storied properties, Fairvue and Foxland, joined into one luxury club experience along the shores of Old Hickory Lake. Nearly 1,300 member families call Grasslands home — for championship golf across two 18‑hole courses and a nine‑hole short course, for dining

and events, for the pools, courts, and fitness facilities where everyday life and lastingmemories meet.

Grasslands is in a season of real momentum. The newly renovated Fairvue Clubhouse has raised the bar for what our members expect, and continued investment across both properties is only accelerating from here.