F&B Supervisor

North-Conway-Grand-Hotel; Conway (NH); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401K plan

PTO

Paid holidays

Earned wage access

Employee assistance program

Hotel travel discounts

Job summary

Olympia Hospitality is seeking a proactive F&B Supervisor to deliver exceptional guest service and oversee dining operations. You will lead a team, coordinate grill station activities, and ensure efficient service in a fast-paced setting.

We offer comprehensive health coverage, a 401K plan, paid time off, and other perks to support your well-being and career growth. Join a family-first organization committed to health, wellness, and guest satisfaction.

Qualifications

• Leadership and problem-solving with strong customer service and communication.
• Able to follow instructions, learn quickly, and maintain composure under pressure.

Responsibilities

• Provide excellent customer service with a smile and ensure guest satisfaction.
• Lead and direct the work of others and manage grill area operations.
• Assist with inventory control and receiving orders.

Skills

Leadership

Problem-solving

Customer service

Effective communication

Follow instructions

Learn quickly

Attention to detail

Composure under pressure

Education

High School Diploma or equivalent

Culinary Arts education preferred

Serve-Safe Certification

Allergy Awareness Training

Tools

Basic computer skills

Job description

We're more than just a team - we're a community dedicated to making a difference every day.

At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you're passionate, driven, and ready to thrive, we'd love to have you on our team.

The F&B Supervisor safely and efficiently provides excellent customer service with a smile! We want our guests to feel good about their dining experience so that they will tell others and become loyal customers. We expect and encourage you to go out of your way to talk to guests and find out what their needs are before they have to ask you.

Pay $21.00 Per Hour PLUS TIPS!!

Join a Team that Puts Your Well-Being First!

At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you're not just getting a job - you're joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction.

Here's how we show our commitment:

• Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.
• Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve.
• Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance.
• Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!
• Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally.
• Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations!

We're more than just a business - we're a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career.

Skills Required:

Leadership, problem-solving, and basic computer skills; ability to share knowledge and teach others to perform tasks, high level customer service, effective communication with guests and team members, able to follow instructions, learn quickly, pay attention to detail, and maintain composure when working under pressure.

Minimum 2 years' grill experience; experience leading and directing the work of others helpful; experience with receiving orders and inventory control helpful; high school diploma and/or equivalent work experience; Culinary Arts education preferred; Serve-Safe Certification and Allergy Awareness Training preferred

Experience / Education:

Server experience, supervisory experience preferred; must be of legal age to serve alcohol; high school diploma and/or equivalent work experience

The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.