F&B Supervisor

SOPHY® Hyde Park; Chicago (IL); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid time off (PTO)

Paid holidays

Earned wage access

Employee Assistance Program (EAP)

Hotel travel discounts

Job summary

The SOPHY Hyde Park is seeking an energetic F&B Supervisor to lead daily dining operations in Chicago. You’ll supervise staff, ensure top tier guest service, manage timelines, and proactively address guest needs to uphold our high standards.

We offer health coverage, a 401K with discretionary matching, generous PTO and holidays, earned wage access, EAP support, travel discounts, and a family-friendly culture that supports growth and well-being for you and your family.

Qualifications

• Server and supervisory experience preferred; must be of legal age to serve alcohol.
• Experience in hospitality supervision and guest service excellence.
• Ability to supervise a team, manage shifts, and uphold safety standards.

Responsibilities

• Lead daily dining operations and supervise servers and itineraries.
• Provide exceptional guest service and proactively address guest needs.
• Ensure timely service, accurate order handling, and consistent quality.

Skills

Leadership

Problem-solving

Basic computer skills

High level customer service

Effective communication

Follow instructions

Learn quickly

Attention to detail

Composure under pressure

Education

High school diploma or equivalent

Job description

We’re more than just a team - we’re a community dedicated to making a difference every day.

At Olympia Hospitality and the Sophy Hotel, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team.

The F&B Supervisor safely and efficiently provides excellent customer service with a smile! We want our guests to feel good about their dining experience so that they will tell others and become loyal customers. We expect and encourage you to go out of your way to talk to guests and find out what their needs are before they have to ask you.

Pay range $24.00-$27.00 per hour

Join a Team that Puts Your Well-Being First!

At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you’re not just getting a job - you’re joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction.

Here’s how we show our commitment:

• Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.


• Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve.


• Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance.


• Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!


• Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally.


• Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations!

We’re more than just a business—we’re a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career.

Skills Required

Leadership, problem-solving, and basic computer skills; ability to share knowledge and teach others to perform tasks, high level customer service, effective communication with guests and team members, able to follow instructions, learn quickly, pay attention to detail, and maintain composure when working under pressure

Experience / Education

Server experience, supervisory experience preferred; must be of legal age to serve alcohol; high school diploma and/or equivalent work experience

The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.