F&B Shift Leader — Elevate Guest Experience

Prime Group; United States; On-site; USD 28,000 - 41,000; Full time

Job summary

Prime Group is seeking an F&B Hourly Supervisor to lead the floor and ensure smooth service across peak periods at our Marathon, FL properties—Faro Blanco Resort and Courtyard by Marriott.

You will coach servers, bartenders and cooks, manage guest concerns, handle cash and shift close-out, and oversee inventory and product rotation to maintain high standards of hospitality. This role offers on-site hours with potential for growth in F&B management.

Qualifications

• 2+ years in food and beverage service
• 1+ year in a lead role
• Strong guest-facing, proactive service mindset
• Accurate cash handling and familiarity with Toast POS
• TIPS or ServSafe Alcohol certification or ability to obtain within 30 days
• Weekend, holiday, and split-shift flexibility
• Restaurant and bar experience preferred
• Experience in upscale or full-service resort hospitality (Hilton/Marriott) preferred

Responsibilities

• Lead pre-shift briefings and balance the floor during peak periods
• Coach servers, bartenders, and cooks to deliver service with speed and warmth
• Listen to guest concerns and resolve them
• Oversee cash handling and shift close-out
• Manage inventory, par levels, and product rotation

Skills

Leadership

Guest service

Cash handling

Toast POS

Certification: TIPS/ServSafe

Flexibility

Upselling

Restaurant/bar experience

Hospitality awareness

Job description

Prime Group is seeking an F&B Hourly Supervisor to lead the floor and ensure smooth service across peak periods at our Marathon, FL properties—Faro Blanco Resort and Courtyard by Marriott.

You will coach servers, bartenders and cooks, manage guest concerns, handle cash and shift close-out, and oversee inventory and product rotation to maintain high standards of hospitality. This role offers on-site hours with potential for growth in F&B management.