F&B Server

THE RANCH; Village of Sloatsburg (NY); On-site; USD 24,796 - 38,572; Full time

Benefits offered by this job

Meal provided

401(k)

Paid sick time

Job summary

The Ranch Hudson Valley is seeking an energetic F&B Server to join our wellness retreat dining team. You will deliver guest-centered service, explain wellness-oriented menus, and help maintain a serene dining environment.

Responsibilities include greeting guests, taking orders, coordinating with the kitchen, and ensuring timely, gracious service. Must support dietary restrictions and uphold high standards of hospitality in a wellness setting.

Qualifications

• Prior experience in food & beverage service (restaurant, hotel, retreat or wellness setting)
• Strong customer service skills: warm, attentive, responsive
• Basic knowledge of menu terminology, food & beverage pairings, and service standards
• Good communication skills and teamwork orientation
• Ability to stand for extended periods and work varied shifts
• Willingness to work early mornings, evenings, weekends, and events
• Understanding or interest in wellness and dietary restrictions
• ServSafe or Food Handlers certification preferred

Responsibilities

• Greet and welcome guests at dining venues with warmth and professionalism
• Present menus, explain daily offerings, and assist with guest questions
• Take guest orders accurately and transmit to kitchen
• Serve food and beverages in a timely, attentive, gracious manner
• Monitor guest satisfaction and respond to requests promptly
• Clear and reset tables and maintain a clean dining area
• Collaborate with kitchen and wellness staff to align service with menus and wellness goals
• Assist with setup and breakdown of dining spaces and occasional catering tasks

Skills

F&B Service

Customer Service

Menu Knowledge

Communication

Teamwork

Stamina

Wellness Knowledge

ServSafe Certification

Job description

The Ranch Hudson Valley is looking for a F&B Server! Join our wellness team and help create a safe, serene, and restorative environment for our guests.
The F&B Service Associate supports the wellness retreat’s mission by delivering high-quality, guest-centered food and beverage service that aligns with the holistic, health-oriented philosophy of the retreat. They ensure that meals and service experiences contribute to guest satisfaction, wellness goals, and the overall ambiance of rest, nourishment, and rejuvenation.
Key Responsibilities & Duties
Guest Service & Dining Experience

• Greet and welcome guests at dining venues with warmth and professionalism
• Present menus, explain daily offerings (especially wellness-oriented / dietary menus), and assist with guest questions
• Take guest orders accurately and transmit them to kitchen / culinary team
• Serve food and beverages in a timely, attentive, and gracious manner
• Monitor guest satisfaction during meals and respond to requests or feedback promptly
• Clear and reset tables, ensuring dining areas remain clean, orderly, and inviting

Dietary & Wellness Integration

• Understand and communicate the dietary principles of the retreat (e.g. plant-based, gluten-free, macrobiotic, detox, etc.)
• Be familiar with special dietary restrictions (vegan, vegetarian, gluten-free, allergies, etc.) and ensure safe delivery of meals
• Coordinate with kitchen and nutrition/health staff to ensure consistency between menu design and service delivery
• Occasionally assist in plating, garnishing, or portion control as per wellness culinary guidance

Collaboration & Communication

• Work closely with kitchen staff to monitor order timing, special requests, and modifications
• Communicate clearly with F&B supervisor and retreat operations staff about guest numbers, service cadence, and any service issues
• Assist with setting up buffet lines, wellness snack stations, hydration stations, tea bars, etc.
• Participate in briefings or service planning meetings to align service with retreat schedule

Cleanliness, Safety & Compliance

• Adhere to food safety, sanitation, and hygiene standards (local health codes, internal protocols)
• Assist in cleaning, sanitizing, and maintaining service equipment, dishware, glassware, and service areas
• Follow safe handling procedures for allergens and cross-contamination
• Report any maintenance, health or safety issues in dining areas promptly

Support Functions

• Assist with setup (table settings, linens, glassware, cutlery), breakdown, and storage as needed
• Help with inventory counts of service supplies (napkins, condiments, glassware, etc.)
• Occasionally assist with catering for special events, workshops, or evening wellness dinners
• Perform other duties as assigned by F&B Supervisor / Retreat Manager

Required
Qualifications & Skills

• Prior experience in food & beverage service (restaurant, hotel, catering, retreat, or wellness setting)
• Strong customer service skills: warm, attentive, responsive
• Basic knowledge of menu terminology, food & beverage pairings, and service standards
• Good communication skills and teamwork orientation
• Ability to work on your feet for extended periods
• Flexibility to work early mornings, evenings, weekends, and during special events
• Understanding or interest in wellness, healthy nutrition, dietary restrictions, holistic practices
• Food Handlers Certification - ServSafe

Preferred

• Experience in wellness / health-oriented food service settings
• Knowledge of dietary modalities (plant-based, gluten-free, etc.)
• Ability to assist with light plating or garnish tasks

Working Conditions & Physical Demands

• Work is primarily in dining rooms, buffet areas, tea bars, or outdoor dining spaces
• Exposure to kitchen service environment (heat, movement, rushing service)
• Physical demands include standing, walking, lifting trays or dishes (e.g. up to 25 lbs), bending, reaching
• Must be able to move quickly but maintain composure and grace under pressure
• Occasional outdoor or open-air dining settings; may require adaptation to weather

Performance Measures / KPIs

• Guest satisfaction scores / feedback on dining experience
• Accuracy of order delivery, minimal errors or complaints
• Cleanliness, timeliness, and service standards adherence
• Contribution to smooth operation during peak meal times
• Adherence to food safety and hygiene protocols

Compensation & Benefits (optional Section)

• Hourly wage with possible tips or service charge share
• Meals provided (aligned with wellness cuisine)
• Paid Sick Time off

Benefits

• 401(k)
• Food provided
• Paid sick time

Equal Employment Opportunity & Reasonable Accommodation
The Ranch is committed to fostering a diverse, inclusive, and respectful workplace where every team member has the opportunity to thrive. We are proud to be an Equal Opportunity Employer and make all employment decisions without regard to any status protected by federal, state, or local law.
We are committed to providing reasonable accommodations to qualified applicants and employees with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. Applicants who require an accommodation during the recruitment or hiring process are encouraged to contact Human Resources.