F&B Red Sky Bartender FT

Kickapoo Lucky Eagle Casino · Hotel; Eagle Pass (TX); On-site; USD 25,000 - 45,000; Full time

Job summary

Join a dynamic team at an established industry player, where you will provide exceptional service and create memorable experiences for guests. As a bartender, you will be responsible for preparing drinks, ensuring compliance with alcohol service regulations, and maintaining a welcoming environment. This role offers the opportunity to work in a fast-paced, exciting atmosphere while honing your bartending skills. If you thrive in a vibrant setting and enjoy interacting with diverse guests, this position is perfect for you. Bring your passion for hospitality and be part of a team that values service excellence and guest satisfaction.

Benefits

Health Insurance

Employee Discounts

Flexible Schedule

Training and Development Programs

Qualifications

• High School Diploma or GED required; bartending experience preferred.
• Must obtain TABC certification and understand risks involved.

Responsibilities

• Provide excellent service, prepare beverages, and ensure compliance with laws.
• Maintain cleanliness and organization of the bar area.

Skills

Customer Service

Bartending Skills

Communication Skills

Critical Thinking

Organizational Skills

Leadership Skills

Education

High School Diploma or GED

Bartender Certification

Tools

POS System

Job description

Kickapoo Lucky Eagle Casino | Eagle Pass, TX 78852

Job Description

Provide friendly, excellent service to every guest who approaches the bar while preparing and pouring drinks for guests and beverage servers while ensuring all applicable laws and regulations with respect to the safe and responsible sale and service of alcoholic beverages are strictly adhered to.

Essential Functions

• Ensure compliance with the applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures.
• Ensure the highest possible standards of guest services by properly listening and responding to guest and team member concerns and questions.
• Ensure a consistent flow of service to guests, cocktail servers, and food servers.
• Approach guests and welcome them upon arrival. Use guest names during interactions and remember their preferences. Thank guests, offer farewells and invite guests to return.
• Promptly and professionally prepare beverages to specification with speed and accuracy while using approved measuring tools and techniques.
• Process all sales transactions accurately and immediately and present sales receipts for credit card transactions or as requested by guests.
• Continuously monitor bar to ensure that all guests are receiving beverage service in a timely manner.
• Abide by laws, policies, and procedures pertaining to the service and sale of alcoholic beverages. Require evidence of age of any guest who appears to be under the age of thirty (30). Ensure responsible service of alcoholic beverages to all guests in accordance with standards.
• Observe guest behavior and cues to prevent intoxication and disorderly conduct.
• Promptly and professionally handle guest issues and communicate problems and concerns to management.
• Maintain knowledge of and provide guests with information about menus, promotions, programs, and various gaming options such as Slots, Poker, and Bingo.
• Maintain a clean, sanitized, and orderly work environment in accordance with health and safety standards. Ensure bar top is clean, clear of glassware and debris. Ensure that ashtrays are clean and set in their appropriate location. Follow proper sanitation procedures at all times.
• Use personal protective equipment as required.
• Operate and maintain all equipment and utensils as required in accordance with established guidelines and safety procedures.
• Stock service wells, set up and break down service well, and receive all product and stock in accordance with specifications.
• Maintain a professional and neat appearance at all times.
• Display a courteous and friendly attitude to all team members and guests.
• Fulfill bar back job responsibilities in the absence of a bar-back.
• Accurately record all sales in POS system and collect funds for all products sold.
• Submit all financial receipts for end-of-shift reports.
• Demonstrate and promote KLECH core values and MAD skills.
• Manage and maintain security of confidential information entrusted to position.
• Attend and satisfactorily complete all required training as assigned.
• Monitor compliance with Federal currency transaction reporting requirements, Title 31 requirements, and IRS Currency Transaction Reports and property established Anti-Money Laundering policies. Maintain accurate MTL, MIL, CTR, and SAR as needed.
• The essential functions listed above are not an all-inclusive list but rather a general representation of the duties and responsibilities pertinent to this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the Director.
• Perform other duties as assigned.

Minimum Requirements

• Must have High School Diploma or GED.
• Must be able to obtain and maintain current TABC certification.
• Bartender Certification or a minimum of one (1) year bartender experience preferred.
• Must be able to understand and accept the risks involved with this position.
• In-depth wine and alcohol beverage preparation knowledge preferred.
• Strong communication skills in English both written and oral. Spanish or other language skills a plus.

Skills and Abilities

• Ability to work independently with minimal supervision.
• Ability to maintain effective relationships with the General Manager, Directors, Managers, vendors, and all staff.
• Ability to work under pressure in a fast-paced, stressful environment.
• Ability to meet multiple deadlines and multi-task.
• Ability to have strong critical thinking, analytical, and guest service skills.
• Must possess a positive attitude with strong organizational and leadership qualities.
• Ability to add, subtract, multiply, and divide in all units of measure.
• Ability to define problems, collect data, establish facts, and draw conclusions.
• Ability to understand complex instructions and material.
• Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers of all levels.
• Ability to work effectively with individuals and demonstrate leadership and team building skills with empathy and enthusiasm.
• Ability to maintain confidentiality.
• Ability to follow and comply with established Casino guest service programs.

Physical Demands

• While performing the duties of this position, the team member is regularly required to stand, sit, walk, push, pull, climb, and bend for extended periods; reach with hands and arms; talk and listen on a regular basis.
• The team member must be able to concentrate for prolonged periods.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.
• The team member must be able to communicate effectively in person or using telecommunications equipment.
• The team member must have the hand-eye coordination and manual dexterity to operate a keyboard, touch-screen display, telephone, and calculator.
• Frequently lift and/or move up to 50 lbs.
• Casino floor and normal office setting.
• Frequent walking and standing in a smoke-filled environment and frequent contact with the general public.
• Temperature controlled environment with varying noise levels. May be exposed to high levels of noise throughout the day.
• Extended hours and irregular shifts may be required including nights, weekends, and holidays.
• Must be able to perform under pressure and work long hours under stressful conditions.
• May be exposed to the risks associated in attempting to resolve issues with difficult guests and extremely irate staff members.
• May be exposed to various types of lighting including, but not limited to: artificial fluorescent lights, flashing lights, strobe lights, multiple colored lights, etc.
• Travel may be required to perform one or more essential functions of this position.

Conditions of Employment

• Must be able to obtain and retain a KTTT Gaming Commission License, including successful completion of background check necessary to obtain and maintain license. Responsible to keep all documents current and valid at all times.
• Must be able to provide authorization to work in the United States.
• Must be at least 18 years of age.
• Must have access to reliable transportation to commute to and from work.
• Must comply with KLEC handbook, internal policy and procedures, and gaming regulations set within KLEC.
• Must participate in tip reporting program.