F&B Operations Manager

Affinity Gaming, LLC.; Las Vegas, Northern (NV, KY); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Affinity Gaming, LLC. in Las Vegas is seeking a Food & Beverage Operations Manager to coordinate Front of House activities across all F&B outlets, ensuring guest satisfaction, sales growth, and profitability.

The role supervises shift schedules, maintains SOPs, oversees service quality and health and safety standards, and partners with departments to drive promotions and performance while managing payroll, inventory, and compliance.

Qualifications

• 3 years experience in a similarly sized Food & Beverage operation.
• Training, coaching, developing, scheduling and FOH/BOH experience preferred.
• Health, fire and safety regulations knowledge.

Responsibilities

• Schedule and supervise all shift employees to meet labor goals.
• Ensure SOPs for FOH and shift are followed to drive guest satisfaction.
• Maintain outlets' cleanliness, atmosphere, service, and guest engagement.
• Admin duties: payroll, deposits, inventories, and P&L accounting.
• Oversee inventory for all outlets including bars.
• Ensure health and safety guidelines are followed.
• Utilize POS system effectively for transactions and reporting.
• Develop incentives and promotions to grow sales.
• Ensure compliance with company policies and laws.
• Collaborate with Director of F&B for smooth operations.

Skills

Scheduling

Leadership

Communication

Health & Safety

Inventory Control

Tools

POS system

Job description

The Food & Beverage Operations Manager coordinates food and beverage Front of House activities of all Food & Beverage outlets by performing the following listed duties in accordance within company and regulatory guidelines, while maintaining comparable sales growth, profitability, and team member relations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Scheduling and supervising all employees on the shift. Utilizing a weekly labor analyzer while meeting required labor goals each period. Ability to write schedules to meet labor analyzer goal
• Ensure standard operating procedures for supervising all Front of the House F&B employees and the shift are in place and followed resulting in employee motivation and satisfaction, guest satisfaction, and the promotion of the concept.
• Ensuring all food outlets and bars are functional and meet all of the company's standards and integrity issues on a shift basis to include but is not limited to: cleanliness, atmosphere, service, guest interaction, employee interaction and execution of food, beverage and merchandise sales.
• Ensuring all company polices are adhered to.
• Completing accurate and necessary daily, weekly and monthly paperwork and administrative duties to include but not limited to: Hiring process, training process, sales tracking, labor tracking, payroll, tip compliance, deposits, inventories, ordering, account payables and receivables and P&L accounting as assigned.
• Ensure inventory processes are followed for all outlets, including bars.
• Ability to utilize basic functions and programming of the POS register system.
• Ability to build sales through incentives, contests, and promotions as well as day to day execution of service and the concept.
• Ensure food and beverage areas are within all Health and Safety established guidelines.
• Ensuring the safe operation of equipment and working conditions to prevent hazards and accidents.
• Adherence to all company, state, and federal policies and applicable laws.
• Any other duty deemed necessary by the Director of Food & Beverage that are necessary for the smooth flow, operation and goodwill of the food and beverage outlets.

SUPERVISORY RESPONSIBILITIES

Must be able to supervise and develop all food and beverage front of house team members on all assigned shifts and communicate well with other departments. Must be able to communicate well in all conditions, and able to respond in a positive manner to guest or team member issues, ensuring all guests receive the best possible experience.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

All Employees must be knowledgeable to all Company policies and procedures, including health, fire and safety regulations.

EDUCATION and/or EXPERIENCE

3 years experience in a similarly sized Food & Beverage operations. Training, coaching, developing, scheduling and front and back of house experience preferred.

CERTIFICATES, LICENSES, REGISTRATIONS

Clark County Health Card and Alcohol Awareness Card, Gaming Card, and Non-Gaming card required.

LANGUAGE SKILLS

Must be able to effectively communicate in English. Bilingual in Spanish strongly preferred.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.