F&B Operations Manager

Hyatt Regency; Boca Raton (FL); On-site; USD 65,000 - 100,000; Full time

Job summary

Join Hyatt Regency as an F&B Operations Manager, where you will oversee superior food and beverage services, manage daily operations, and ensure exceptional customer experiences. This mid-senior level position requires proven leadership in the hospitality sector and a commitment to quality service.

Qualifications

• Fluency in English and other languages is preferred.
• Proven experience in Food and Beverage management.
• Ability to manage personnel and meet financial targets.

Responsibilities

• Coordinating daily bar and restaurant management operations.
• Hiring, training, and supervising employees.
• Resolving conflicts or complaints from customers.

Skills

Leadership

Communication

Conflict Resolution

Customer Service

Marketing Knowledge

Education

Bachelor's degree in management or related field

Tools

MS Office

Restaurant management software

POS

Job description

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Organization- Hyatt Regency Aruba Resort, Spa and Casino

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences.

Organization- Hyatt Regency Aruba Resort, Spa and Casino

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences.

As an F&B Operations Manager, you are responsible for delivering superior Food and Beverage Service and maximizing customer service. This position reports to the Director of F&B and Culinary Experience.

Responsibilities include but are not limited to:

• Coordinating daily bar and restaurant management operations.
• Respond efficiently and accurately to bar and restaurant customers.
• Delegate responsibilities and supervise business operations.
• Hiring, training, motivating, and coaching employees as they provide attentive, efficient service to customers, assessing employee performance, and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and colleagues.
• Monitoring store inventory activity and ensuring proper provisions.
• Manage procurement/purchasing and vendor relations.
• Provide effective and efficient processes and strategies to evolve revenues and controls on expenses (generate and manage cost reports).
• Establish and achieve business and profit objectives - Financial responsibility of bars.
• Ensure staff members follow company policies and procedures.
• Operating equipment responsibility.
• Other duties to ensure the overall health and success of the business.
  
  

Qualifications

Qualification

• Bachelor's degree in management or related field.
• Fluent in English and other languages preferred.
• Proven Leadership skills.
• Proven Food and Beverage management experience.
• Up to date with Food & Beverage trends and best practices.
• Communication, leadership skills, coaching, and conflict resolution skills.
• Commitment to providing exceptional service to customers and support to staff members.
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Ability to spot and resolve problems efficiently, conflict resolution.
• Ability to manage personnel and meet financial targets.
• Guest-oriented and service-minded.
• Marketing base knowledge.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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