F&B Operations Lead – Lobby Lounge & Kitchen

Chuan Spa; Pasadena (CA); On-site; USD 73,000 - 76,000; Full time

Job summary

The Langham Huntington, Pasadena, Los Angeles is seeking an Assistant Food & Beverage Manager to lead day-to-day F&B operations in the Lobby Lounge and Private Kitchen. You will ensure quality service, supervise staff, monitor costs, and uphold brand standards in a fast-paced hotel environment.

Ideal candidates have 1–3 years in hospitality management, a High School diploma (Hotel/Restaurant Management preferred), and CPR/First Aid certification.

Qualifications

• 1–3 years of experience as a manager or assistant manager of restaurant operations.
• Strong knowledge of Food & Beverage operations and preparation techniques.
• Knowledge of Beverage operations and wines.
• Excellent mathematical abilities to determine and track inventory, controls, revenue productions, and other hotel financial statements.
• Ability to read, write, and communicate effectively in English.

Responsibilities

• Assisting in Managing Day-to-Day Operations of the Lobby Lounge and Private Kitchen as primary focus.
• Ability to oversee additional department based on business and coverage needs.
• Assists in the ordering of F&B supplies, cleaning supplies and uniforms.
• Supervises daily F&B shift operation and ensures compliance with all F&B policies, brand standards and standard operating procedures.
• Supports and supervises an effective monthly self-inspection program.
• Operates all department equipment as necessary and reports any malfunctions.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met.
• Weekly forecasting and scheduling based on business needs.
• Driving covers and revenue
• Communicating with Sales and Conference Service to ensure proper closures and special events.
• Update WIGs and KPI’s on a monthly basis to monitor progress of goals.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Coordinates cleaning program in all F&B areas (follows all Health Department and Steritech guidelines), identifying trends and making recommendation for improvements.
• Stays readily available/ approachable for all team members and guests.
• Demonstrates knowledge of the brand specific service culture.
• Provides services that are above and beyond for customer satisfaction and retention.
• Serves as a role model to demonstrate appropriate behaviors.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Takes proactive approaches when dealing with guest concerns.
• Sets a positive example for guest relations.
• Reviews online surveys and guest satisfaction results with employees on a regular basis.
• Responds in a timely manner to customer service department request.

Skills

F&B operations

Beverage operations

Inventory controls

English communication

Guest relations

Education

High School diploma

Hotel/Restaurant Management degree

Job description

The Langham Huntington, Pasadena, Los Angeles is seeking an Assistant Food & Beverage Manager to lead day-to-day F&B operations in the Lobby Lounge and Private Kitchen. You will ensure quality service, supervise staff, monitor costs, and uphold brand standards in a fast-paced hotel environment.

Ideal candidates have 1–3 years in hospitality management, a High School diploma (Hotel/Restaurant Management preferred), and CPR/First Aid certification.