F&B Manager

Sheraton San Jose; New York (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

A leading hospitality company is seeking a Food & Beverage Manager for a luxury hotel in Times Square, New York. In this role, you will oversee F&B outlet operations, ensuring profitability and exceptional service. Ideal candidates will excel in communication and problem-solving, creating a memorable dining experience for guests.

Qualifications

• Ability to communicate effectively with staff and guests.
• Proactive in problem-solving and data evaluation.
• Maintaining high standards of appearance and grooming.

Responsibilities

• Oversees all aspects of F&B outlet operations.
• Ensures profitability and high-quality product and service levels.
• Responsible for staff supervision and guest complaint resolution.

Skills

Effective communication

Problem-solving

Multitasking

Job description

Compensation Type: Yearly

Company Overview: Highgate is a premier real estate investment and hospitality management company recognized as an industry innovator. It is a dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, with a growing presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio exceeds $20B in assets and generates over $5B in revenues. The company offers expertise throughout the hospitality property cycle, develops bespoke hotel brands, and uses industry-leading revenue management tools. Its executive team comprises experienced hotel management leaders, and it maintains offices in London, New York, Dallas, and Seattle.

Location: The Knickerbocker, a historic luxury hotel in Times Square, New York, known for its legendary past and modern luxury aesthetic, offering 300 guestrooms and suites with spectacular views and bespoke furnishings.

Overview of the Role: The Food & Beverage Manager oversees all aspects of F&B outlet operations, ensuring profitability, high-quality products, and service levels. Responsibilities include marketing, staff supervision, guest complaint resolution, collaboration with other managers, reporting, quality monitoring, menu planning, compliance with laws and SOPs, staff training, hiring, tip reporting, and ensuring guest satisfaction.

Qualifications: Candidates must communicate effectively with staff and guests, listen and clarify concerns, multitask, maintain high standards of appearance and grooming, attend required meetings, participate in MOD coverage, and maintain confidentiality. They should also be proactive in problem-solving, data evaluation, and implementing solutions, performing other duties as needed, and maintaining a friendly demeanor.