F&B Hospitality Specialist (Server) TEMPORARY

Gold Country Casino; Oroville (CA); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a passionate F&B Hospitality Specialist to join their dynamic team. This temporary part-time role involves delivering exceptional guest experiences using innovative service technologies. As a champion of hospitality, you will engage with guests, assist them with orders, and ensure a fun and friendly atmosphere. Ideal candidates will possess strong communication skills and a genuine commitment to service. If you thrive in fast-paced environments and enjoy making guests feel special, this opportunity is perfect for you!

Qualifications

• Ability to multi-task and provide excellent guest service.
• Knowledge of beer, wine, and liquor is essential.

Responsibilities

• Welcome and direct guests, ensuring a memorable experience.
• Provide cocktail service and manage payments accurately.

Skills

Hospitality Commitment

Time Management

Collaboration

Communication

Attention to Detail

Education

High School Diploma or GED

Tools

TOAST QR Code Ordering

TOAST Handheld POS

Job description

F&B Hospitality Specialist (Server) TEMPORARY

Join to apply for the F&B Hospitality Specialist (Server) TEMPORARY role at Gold Country Casino Resort

F&B Hospitality Specialist (Server) TEMPORARY

2 weeks ago Be among the first 25 applicants

Join to apply for the F&B Hospitality Specialist (Server) TEMPORARY role at Gold Country Casino Resort

Get AI-powered advice on this job and more exclusive features.

TEMPORARY Part Time position

SUMMARY: Our purpose is to provide a fun, friendly and hospitable experience for all our guests. Utilizing the latest QR Code and Handheld service technologies, our Hospitality Specialists deliver the most unique and engaging eating and drinking adventure in the North State. We’re seeking “Champions of Hospitality” who thrive in the moment and strive to entertain and indulge our patrons in all phases of their guest experience.

Essential Job Duties Assigned

• Welcome and direct our Guests as they arrive
• Provide guidance and support to Guests with TOAST QR Code ordering platform
• Provide cocktail service to Guests with TOAST Handheld POS
• Inspect and Test currency to avoid accepting counterfeit bills
• Host the Guest Experience with thoughtful and personal table management
• Accept and post payments with special attention paid to accurately transacting Tier Resort Benefit Card discounts for our Players.
• Promote venue specials, promotions and events
• Assist with expediting food and drink orders
• Enhance the Guest Experience with thoughtful recommendations and insight
• Ensure our Guests enjoy a comfortable, clean and FUN! environment
  
  

Qualifications

To perform this job successfully, an individual must be able to multi-task and have knowledge of beer, wine and liquor. They will need to able to perform each essential duty satisfactorily. The requirements listed above and below are representative of the knowledge and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must pass initial drug screening, background investigation, random drug tests and credit check. Applicant must obtain training in food safety and responsible beverage service of the Casino’s choosing.

• Genuine commitment to Hospitality and Guest Service
• Strong time and task management skills
• Ability to collaborate with the TEAM to ensure a top-notch guest experience
• Excellent Communicator, Friendly and Sociable
• Great attention to detail, highly accommodating and attentive
• Ability to take initiative, finding thoughtful and creative ways to better the experience
  
  

Education / Experience

High School Diploma or GED equivalent.

Language Skills

Ability to read, analyze and interpret documents, such as safety rules, operating and procedure manuals. Ability to effectively present information and response to questions from managers, customers, and the general public effectively and courteously.

Mathematical Skills

Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions and decimals. Ability to compute rates, ratios and percentages.

Reasoning Ability

Ability to apply commonsense understanding to carry out instructions furnished in written, verbal or diagram form. Must have the ability to deal with problems, which may involve several concrete variables.

Physical Demands

The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. While performing the duties of this job, the individual is regularly required to talk and hear. The individual is also regularly required to bend; stand; walk; sit; and use hand/eye coordination. The Individual must be able to lift at least 30 pounds. The individual may be required to stand for up to 8 hours. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.

The noise level in the work environment is usually moderate to loud. When on the Casino floor, the noise level increases to loud. The individual must be able to work in a fast-paced environment and constantly keep customer satisfaction as their first priority. The Casino is a smoking environment, and the team member must be able to work in a smoke-filled atmosphere.

Please Note

This position requires availability to work on weekends and holidays.

Tyme Maidu of Berry Creek Rancheria Preference

Native American Preference

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

Referrals increase your chances of interviewing at Gold Country Casino Resort by 2x

Sign in to set job alerts for “Food and Beverage Specialist” roles.

F&B Hospitality Specialist (Cocktail Server)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.